Leboncoin account blocked

Solved
GIGI7926 Posted messages 1 Status Membre -  
Clarckos Posted messages 10200 Registration date   Status Contributeur Last intervention   -

Hello, my Le Bon Coin account has been blocked, here is the message that appears: We have blocked your account. Due to unusual activity, we have blocked your account to prevent it from being used fraudulently. I have sent emails to the Le Bon Coin service, I have a case number but no explanation. I can't reactivate or close the account. We have items for sale. I got scared, I changed the passwords for my bank account and email. No anomalies. Can you help me? Best regards

GIIGI2979


5 answers

jeannets Posted messages 28458 Registration date   Status Contributor Last intervention   Ambassadeur 6 585
 
8
Masha
 

We are in the same situation! We deleted our family account after my niece was threatened and even received one very disturbing photo! We never thought it would come to this for refusing to sell for €1! Leboncoin is doing whatever it wants! After deleting this account, we opened another one, the ad was accepted, payment of €14.90 was approved, then it was blocked! So, it was impossible to log in, resulting in the loss of the listing boost. We created another account, the ad was accepted and payment was also made, but then it was blocked. We didn't even have time to respond to the first message before it was blocked, and it's impossible to unblock it as Leboncoin claims! This site scams with total impunity, making blocks for no reason at all!!! Many of us are suffering under the dictatorship of Leboncoin; we really need to report this behavior of a site that blocks accounts without any activity!

9
jeannets Posted messages 28458 Registration date   Status Contributor Last intervention   Ambassadeur 6 585
 

Hello,

Beware, this message could very well be a fake... especially if it asks you to click on a link... You shouldn't... you go to the site only by typing the correct address in the address bar yourself.

That being said, it’s normal for Le Bon Coin to block your account; after a few contacts with them, they will restore you based on an agreement between you.

-- There are plenty of smart ones (scammers) who come to invade other people's accounts... or want to steal login credentials...

What you did is already a good starting point...

6
Danielle.
 

Hello,

Same for me this morning and I don't know why. I can't unlock my account myself. I'm not selling anything illegal, I haven't had any disputes with anyone, I've been with them for years, everything has been going very well, the reviews speak for me...

What worries me is that there is money in my wallet and ongoing sales... And they didn't even notify me to give me an alert, nothing at all, it's just blocked and that's it.

What's going on with you? Have you managed to recover your account?

Danielle.

6
elodiev98 Posted messages 1 Status Member 4
 

Hello,

I had the same problem yesterday and I also sent an email to the leboncoin service to have it unlocked, but I haven't received a response yet.

I wanted to post an ad, but I don't understand what I did wrong in the ad; I didn't list an illegal product or anything like that.

Did you manage to recover your account? And if so, how long did it take to get a response?

Elodie

4
Bertrand
 

I had the same problem and I was helped within 5 minutes by clicking on the link in the blocking message.

1
Charly > Bertrand
 

Hello,
Can you unlock my account,
my contact details :************

THANK YOU.

0
Clarckos Posted messages 10200 Registration date   Status Contributor Last intervention   901 > Charly
 

Hello.

No.

For the simple reason that you are on the CCM Forum, and you are not on the leboncoin website.

0