No reception of German channels via satellite
Solvedtxiki Posted messages 6514 Registration date Status Contributeur Last intervention -
Hello,
I am looking for help to set up my installation.
Living in Alsace and married to a German woman, it is only natural that I want to receive German channels.
Unfortunately, while I do receive English and other channels (over 670 channels and radio stations), I receive nothing from Germany.
My installation:
A satellite dish of about 90 cm made of aluminum. (SCHWAIGER 258 Satellite dish Antenna in Aluminum Offset Antenna Arm LNB Mounting Bracket Satellite dish 88 x 88 cm Anthracite: Amazon.fr: High-Tech)
A TCL television (4K QLED TV 65 Inches - 144Hz - Television - C735 - TCL France)
A Gaycer Quad LNB (Goaycer Quad LNB 4 participants Black Superior Quality [Excellent Test] Multi-feed compatible with weather protection Gold-plated contacts 4 compartments Full HD, 4K, 3D: Amazon.fr: High-Tech)
With this configuration, I do receive very well the English channels and others.
After a call to the customer service of my receiver (Boulanger), the technician concluded that the problem might be:
- The television software
- A signal that is too weak entering my TV tuner, which might need to be amplified.
- The wiring of my installation
To validate the first theory and eliminate the other two issues (installation + too weak signal on the TV), I went to get a decoder directly from Germany, already preconfigured (basically, plug-and-play).
Buy Schwaiger Full HD satellite receiver with USB connection at OBI
Unfortunately, I receive nothing with this decoder as well (not even the English channels, since the purchased decoder is not configured for that!).
I think it might be a signal amplitude problem, due to the length of the cables, so I positioned my TV as close to my satellite dish as possible and connected a coaxial cable of about 3 meters.
Still no result.
In doing this, I have indirectly addressed the third problem by simplifying my installation as much as possible (TV directly connected to the satellite dish).
I cannot guarantee the orientation of my satellite dish. Nevertheless, I used the "Satellite Installation" app from SES S.A. and I am quite confident in my setup.
Could you please indicate where my mistakes might be / the reasons for my problem?
Thank you in advance
4 réponses
Hello Ribalex,
On which satellite are your German programs broadcast?
Not all European channels are broadcast on one single satellite.
For example, I wanted to receive the Spanish channels, well they are broadcast on Hispasat (at 30 degrees West: Hispasat 1D and 1E) in right circular polarization (different from horizontal, vertical, left circular, and finally right circular polarizations).
Two items found on Wikipedia:
► Sat. 1 Deutschland
- Languages: German.
- Orbital Position: 19.2°E.
- Satellite: Astra 1N.
- Country of transmission: Germany.
► Which Astra satellite for German channels?
Satellite: Astra 1L. Transponder: 39. Frequency: 11052.75 MHz, Polarization: Horizontal.
I imagine you have a problem like that (it's been a long time since I've had a satellite).
Best wishes for this new year 2024!
Hello,
"Can the LNB head be responsible?": no!
Back then, I was searching for satellites manually, turning, raising, lowering, all while watching my TV placed on the window. Talk about a job!
There are measuring instruments for that, but let me stop you right there.
With a single dish, pointed at one satellite, you won't get the second one unless they are close, which seems to be the case here.
In that case, you can install a second LNB head.
That was my situation back in the day, two heads on one arm.
Ah! I didn't understand that! Sorry!
Well, you need to point the satellite dish towards Astra 19.2.
"despite my settings intended to point towards Astra 19.2.": what are you using to adjust this orientation?
I hope not with software!
You need to physically adjust your dish, not with an app or other nonsense.... which, in addition, is not motorized (your dish).
If it's on a pole or the roof, you have to do it by hand, not with software.
I am watching Freesat https://www.freesat.co.uk/tv-guide and it is on Astra 28.2 E
Between the two satellites Astra1 and Astra 2, there is too much difference to have just one dish with two LNBs.
The solution is to have a dish with a motor to turn it.
But you might have a reception problem in Alsace because the coverage beam struggles to reach the east of France for the UK band.. unless you set up a 1.50m dish and there aren’t too many clouds..!
https://www.lyngsat.com/maps/footprints/Astra-2F-UK.html
I notice that I did not specify it in my post.
I believe I’m pointing to the Astra 19.2 satellite. The one that broadcasts German channels.
Because that's what my app shows me and I know it's the one needed for the German channels.
That said, it is true that I receive the English channels which are available on Astra 28.2 ...
https://www.satexpat.com/pays/uk/bbc/ <- ASTRA 28.2
https://www.satexpat.com/pays/allemagne/ <-ASTRA 19.2
But then how do I find this 19.2 satellite and not 28.2, if even the app doesn’t seem to guide me to the correct satellite?
Could the LNB head be responsible?