[PulseAudio] sound settings: null output

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ptiboy Posted messages 4635 Registration date   Status Member Last intervention   -  
ptiboy Posted messages 4635 Registration date   Status Member Last intervention   -

Hello everyone,

Today, to solve a problem with Thunderbird, I tinkered with timeshift, restored a snapshot from several months ago, then another one, and then once again a snapshot from 24 hours ago.

The result is that I repaired Thunderbird, in a different way, but in the process, the famous issue of the virtual output has appeared. Last night everything was working perfectly.

In pulseaudio, for the output device, I have "virtual output". In configuration, I have nothing.

The command:

inxi -Fxxz

... gives:

System:   Kernel: 5.15.0-91-generic x86_64 bits: 64 compiler: gcc v: 11.4.0     Desktop: Cinnamon 5.8.4 tk: GTK 3.24.33 wm: muffin dm: LightDM     Distro: Linux Mint 21.2 Victoria base: Ubuntu 22.04 jammy Machine:   Type: Laptop System: ASUSTeK product: X542UR v: 1.0     serial: <superuser required>   Mobo: ASUSTeK model: X542UR v: 1.0 serial: <superuser required>     UEFI-[Legacy]: American Megatrends v: X542UR.309 date: 05/22/2019 Battery:   ID-1: BAT0 charge: 21.0 Wh (100.0%) condition: 21.0/38.0 Wh (55.2%)     volts: 7.6 min: 7.6 model: ASUSTeK ASUS Battery serial: N/A     status: Not charging CPU:   Info: dual core model: Intel Core i5-7200U bits: 64 type: MT MCP     arch: Amber/Kaby Lake note: check rev: 9 cache: L1: 128 KiB L2: 512 KiB     L3: 3 MiB   Speed (MHz): avg: 600 min/max: 400/3100 cores: 1: 600 2: 600 3: 600     4: 600 bogomips: 21599   Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx Graphics:   Device-1: Intel HD Graphics 620 vendor: ASUSTeK driver: i915 v: kernel     ports: active: eDP-1 empty: DP-1,HDMI-A-1,HDMI-A-2 bus-ID: 00:02.0     chip-ID: 8086:5916   Device-2: NVIDIA GM108M [GeForce 930MX] vendor: ASUSTeK driver: nouveau     v: kernel pcie: speed: 2.5 GT/s lanes: 4 bus-ID: 01:00.0 chip-ID: 10de:134e   Device-3: IMC Networks USB2.0 VGA UVC WebCam type: USB driver: uvcvideo     bus-ID: 1-6:3 chip-ID: 13d3:5a01   Display: x11 server: X.Org v: 1.21.1.4 driver: X: loaded: modesetting     unloaded: fbdev,vesa gpu: i915 display-ID: :0 screens: 1   Screen-1: 0 s-res: 1920x1080 s-dpi: 96   Monitor-1: eDP-1 model: BOE Display res: 1920x1080 dpi: 142     diag: 394mm (15.5")   OpenGL: renderer: Mesa Intel HD Graphics 620 (KBL GT2)     v: 4.6 Mesa 23.0.4-0ubuntu1~22.04.1 direct render: Yes Audio:   Message: No device data found.   Sound Server-1: PulseAudio v: 15.99.1 running: yes   Sound Server-2: PipeWire v: 0.3.48 running: yes Network:   Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet     vendor: ASUSTeK driver: r8169 v: kernel pcie: speed: 2.5 GT/s lanes: 1     port: d000 bus-ID: 02:00.0 chip-ID: 10ec:8168   IF: enp2s0 state: up speed: 1000 Mbps duplex: full mac: <filter>   Device-2: Qualcomm Atheros QCA9565 / AR9565 Wireless Network Adapter     vendor: Lite-On driver: ath9k v: kernel pcie: speed: 2.5 GT/s lanes: 1     bus-ID: 03:00.0 chip-ID: 168c:0036   IF: wlp3s0 state: up mac: <filter> Bluetooth:   Device-1: Lite-On type: USB driver: btusb v: 0.8 bus-ID: 1-8:5     chip-ID: 04ca:3018   Report: hciconfig ID: hci0 rfk-id: 1 state: up address: <filter>     bt-v: 2.1 lmp-v: 4.0 sub-v: 1 Drives:   Local Storage: total: 931.51 GiB used: 126.94 GiB (13.6%)   ID-1: /dev/sda vendor: Western Digital model: WDS100T2B0A-00SM50     size: 931.51 GiB speed: 6.0 Gb/s serial: <filter> Partition:   ID-1: / size: 63.62 GiB used: 21.39 GiB (33.6%) fs: ext4 dev: /dev/sda1   ID-2: /home size: 845.04 GiB used: 104.95 GiB (12.4%) fs: ext4     dev: /dev/sda5 Swap:   ID-1: swap-1 type: partition size: 6.71 GiB used: 610.5 MiB (8.9%)     priority: -2 dev: /dev/sda6 Sensors:   System Temperatures: cpu: 36.0 C pch: 30.5 C mobo: N/A   Fan Speeds (RPM): cpu: 3000 Info:   Processes: 250 Uptime: 43m Memory: 3.71 GiB used: 3.08 GiB (83.2%)   Init: systemd v: 249 runlevel: 5 Compilers: gcc: 11.4.0 alt: 11/12/9   Packages: 2694 apt: 2678 flatpak: 16 Shell: Bash v: 5.1.16   running-in: gnome-terminal inxi: 3.3.13

Small clarification: the sound from my PC is playing correctly through the bluetooth speakers.

Thank you


4 answers

  1. mamiemando Posted messages 33228 Registration date   Status Moderator Last intervention   7 940
     

    Hello,

    Start by doing the basic checks:

    • Make sure the speakers are on and at a reasonable volume. Check if they work with another device or operating system.
    • Check the sound volume in the system mixer and in the affected application.
    • Replace the speakers with another output (for example, headphones) and test.

    Try installing pavucontrol and from there, change the audio output.

    sudo apt update sudo apt install pavucontrol pavucontrol &

    You should also specify which distribution you are using and with which graphical environment. For example, if you are on KDE, is a phonon backend installed?

    Do you have sound with this command?

    aplay /usr/share/sounds/alsa/Front_Center.wav

    Additionally, on recent distributions, pulseaudio is being replaced by pipewire.

    Regardless of whether you are using pipewire or not, in both cases you can use the pactl command to see what is detected:

    pactl list sinks

    Good luck

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  2. ptiboy Posted messages 4635 Registration date   Status Member Last intervention   77
     

    Thank you very much for your reply.

    I am using Cinnamon, the sound was working on Bluetooth speakers. I tried to apply some advice found on Linux forums, and suddenly, when starting up the computer, I entered my password, and then an error message said that Cinnamon could not start.

    So, I booted from a USB stick with a Linux Mint ISO and thanks to Timeshift, I restored a snapshot from the morning of December 25th. And there, the fictitious output was replaced by my sound card.

    Well, I don't understand, and above all, it happened to me the same way a few months ago before resolving "on its own," a week later...

    In your opinion, is this a problem that sometimes appears on forums? Or did I, at one point or another, touch something I shouldn't have?

    Happy holidays.

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    1. mamiemando Posted messages 33228 Registration date   Status Moderator Last intervention   7 940
       

      Hello ptiboy

      • Sorry for the late reply, I was on vacation as you can imagine. I hope you had a great holiday.
      • Regarding what you describe, I tend to lean towards the explanation that you put your hands where they shouldn’t have been. The parameters (of pulseaudio) don’t change "magically" or spontaneously. They are all ultimately recorded in a profile file, stored in a hidden file/folder in your user directory (e.g. ~/.config/pulse).
        • I suspect that you had, at some points (before or after restoration) one of these files that moved. Since I don’t know exactly what you did, it’s hard to say more.
      • With the problem seeming resolved (at least for the moment), if you don’t have any further discussions, could you mark the discussion thread as resolved? We can always reopen it if needed.

      See you soon and all my best wishes ;-)

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  3. ptiboy Posted messages 4635 Registration date   Status Member Last intervention   77
     

    ok I'm going to do it

    have a good week, if I find it

    because while reading this https://www.commentcamarche.net/infos/25917-forum-ccm-mode-d-emploi-marquer-mon-sujet-comme-resolu/

    I'm still looking


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    1. mamiemando Posted messages 33228 Registration date   Status Moderator Last intervention   7 940
       

      Hello, ptiboy,

      You just need to click on the "Resolved" link (in your first message) at the bottom of the first message in this thread. If you don't see it, let me know and I'll take care of it.

      Have a nice day

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  4. ptiboy Posted messages 4635 Registration date   Status Member Last intervention   77
     

    Okay, I'm going to do it


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