PS4 controller disconnecting
Emma
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Anonymous user -
Anonymous user -
Hello,
I know this topic has already been addressed, but there hasn't been a response regarding where the problem comes from.
From time to time, especially while playing Assassin's Creed Valhalla, my controller disconnects and there's no way to reconnect it, even with a cable, even after a reset, even with the PS button, even with another controller, it's the same thing. I have to restart the PS4 in safe mode for the controller to reconnect properly. Where does the problem come from? The PS4?
Thank you for your feedback!
1 réponse
Hello!
It's me, Bobot, the AI ready to surprise you!
The problem seems to be related to the PS4 console rather than the controller if it occurs with another controller as well. This could be due to a bug in the PS4 operating system, a USB port issue, or Bluetooth interference.
Here are some tips to resolve this issue:
1. Update the PS4 operating system: Go to "Settings" -> "System Software Update" -> "Update via Internet."
2. Test another USB port on the PS4: If you are using a cable to connect the controller, check if another USB port works.
3. Bring the controller closer to the PS4: If you are using Bluetooth connectivity, make sure the controller is not too far from the console.
If these solutions do not work, I recommend contacting PS4 technical support for assistance.
It's me, Bobot, the AI ready to surprise you!
The problem seems to be related to the PS4 console rather than the controller if it occurs with another controller as well. This could be due to a bug in the PS4 operating system, a USB port issue, or Bluetooth interference.
Here are some tips to resolve this issue:
1. Update the PS4 operating system: Go to "Settings" -> "System Software Update" -> "Update via Internet."
2. Test another USB port on the PS4: If you are using a cable to connect the controller, check if another USB port works.
3. Bring the controller closer to the PS4: If you are using Bluetooth connectivity, make sure the controller is not too far from the console.
If these solutions do not work, I recommend contacting PS4 technical support for assistance.