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Unidentified Ethernet Network

LouisP -  
Imagine43 Posted messages 292 Status Membre -

Hello,

For a few months now, my internet connection has not been working via Ethernet. It works over WiFi, but I still experience brief interruptions (quite annoying...)

I’ve tried a lot of things: updating the driver, uninstalling/reinstalling the network card, but nothing works...

When I plug in my Ethernet cable, it shows "Unidentified Network" and therefore does not connect to the internet.

I don’t know what information would be useful to you: My network card is an Intel(R) Ethernet Controller I226-V and here’s what I get when I type ipconfig in the command prompt:

I tried disconnecting the WiFi and running the Windows troubleshooting utility for the Ethernet network, and it told me "Unable to reach the DHCP server."

That's it, I don’t know what else to provide you...

Thank you,

Have a good day

1 réponse

Réponse 1 / 1
brupala Posted messages 111956 Registration date   Status Membre Last intervention   14 422
 

Hello,

try the command netsh interface ip reset

And of course, change your ethernet cable.

Is it a direct cable or through powerline adapters?

And there you go ....

But misery, those line spacings are so annoying!!
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LouisP
 

Thank you for your response. I just tried your command, I restarted my PC but nothing changes...

My PC is connected via powerline adapters.

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brupala Posted messages 111956 Registration date   Status Membre Last intervention   14 422 > LouisP
 

OK,

test with a direct STP cable.

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LouisP > brupala Posted messages 111956 Registration date   Status Membre Last intervention  
 

I feel really stupid but it works, I didn’t even think to test it like that...

So do I need to change the powerline adapters?

Anyway, thank you :)

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brupala Posted messages 111956 Registration date   Status Membre Last intervention   14 422 > LouisP
 

At least have them repaired.

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Imagine43 Posted messages 292 Status Membre 54 > LouisP
 

Hello,

The powerline adapters need to be restarted regularly to avoid any connectivity issues.

I recommend restarting one every 3-6 months.

I had the same problem with mine.

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