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Unidentified Ethernet Network

LouisP -  
Imagine43 Posted messages 292 Status Member -

Hello,

For a few months now, my internet connection has not been working via Ethernet. It works over WiFi, but I still experience brief interruptions (quite annoying...)

I’ve tried a lot of things: updating the driver, uninstalling/reinstalling the network card, but nothing works...

When I plug in my Ethernet cable, it shows "Unidentified Network" and therefore does not connect to the internet.

I don’t know what information would be useful to you: My network card is an Intel(R) Ethernet Controller I226-V and here’s what I get when I type ipconfig in the command prompt:

I tried disconnecting the WiFi and running the Windows troubleshooting utility for the Ethernet network, and it told me "Unable to reach the DHCP server."

That's it, I don’t know what else to provide you...

Thank you,

Have a good day

1 answer

  1.
    brupala Posted messages 111188 Registration date   Status Member Last intervention   14 462
     

    Hello,

    try the command netsh interface ip reset

    And of course, change your ethernet cable.

    Is it a direct cable or through powerline adapters?

    And there you go ....

    But misery, those line spacings are so annoying!!

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    1. LouisP
       

      Thank you for your response. I just tried your command, I restarted my PC but nothing changes...

      My PC is connected via powerline adapters.

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      1. brupala Posted messages 111188 Registration date   Status Member Last intervention   14 462 > LouisP
         

        OK,

        test with a direct STP cable.

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      2. LouisP > brupala Posted messages 111188 Registration date   Status Member Last intervention  
         

        I feel really stupid but it works, I didn’t even think to test it like that...

        So do I need to change the powerline adapters?

        Anyway, thank you :)

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      3. brupala Posted messages 111188 Registration date   Status Member Last intervention   14 462 > LouisP
         

        At least have them repaired.

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      4. Imagine43 Posted messages 292 Status Member 54 > LouisP
         

        Hello,

        The powerline adapters need to be restarted regularly to avoid any connectivity issues.

        I recommend restarting one every 3-6 months.

        I had the same problem with mine.

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