Black Screen PC
epango Posted messages 37195 Registration date Status Member Last intervention -
Hello, how are you?
This is the first message I’m posting on the forum, so I’m not quite sure how it works yet ???? sorry about that.
Here’s my problem. I installed a new M.2 SSD in my PC and since then, it won’t display any image. At first, I thought it was a GPU issue, but I tried several cards that I have on hand and none of them will display anything. I also tried changing the RAM sticks to different slots. Then, I tried removing the SSD, but still nothing. I removed my second M.2 SSD in hopes of getting into the BIOS, but the screen remains black. I tried removing the BIOS battery and putting it back, and I even tried removing and reinserting the processor, but definitely nothing happens.
The PC powers on, the RGB lights come on, the fans run (except for those on the graphics card which shut off after about 5 seconds), but there’s nothing on the screen. On the motherboard, either the DRAM LED lights up or sometimes the BOOT LED lights up.
I’m stuck here and I don’t know what to do. My PC was working perfectly well this morning, so I find it strange that just because of an SSD, I can’t even display an image anymore. (I’ve tried on 2 different screens, using DisplayPort, HDMI, and even DVI)
Anyway, if anyone has any idea what’s going on with my PC, I would be very grateful.
Best regards to everyone!
2 answers
1. Make sure that your power supply is powerful enough to support all the components. With the addition of the new M.2 SSD, it may no longer be able to keep up.
2. Check if your monitor works properly on another machine, even though you mentioned trying two screens.
3. Ensure that the video cables are properly connected, both at the graphics card and monitor ends.
4. Remove the new M.2 SSD and check if the problem persists. The new M.2 SSD may be defective and causing these symptoms.
5. Try starting the computer with the bare minimum, so without a graphics card (if your processor has an integrated GPU), without SSD, and with only one RAM stick. Then add each component one by one.
6. Check if there are BIOS updates available. Your BIOS may not be compatible with the new M.2 SSD. It is recommended to do this before adding new components to your system.
7. If all these suggestions fail, it may be that the motherboard or processor is defective.
Hoping these tips help you.
"Unfortunately, I've tried everything you suggested and like you, I've come to the conclusion that either the processor is dead or the motherboard."
In PC failures, it's rarely the CPU that is responsible unless it has been disassembled and poorly reassembled or one or more pins have been bent.
Let us know the composition of your PC (brands and models of the CPU, motherboard, RAM, GPU, etc.).
Thank you very much for this advice.
I have a Corsair RM750 power supply which is more than sufficient for my setup.
As for incompatibility, it is highly unlikely since the SSD belonged to a friend who gave me the processor along with it, and since it all came from a pre-built PC, it would be strange for there to be a compatibility issue.
The SSD works perfectly in my secondary PC and all my monitors do too. The cables are properly connected, and I've even tried several different ones on different ports. No BIOS update is available.
Unfortunately, I have tried everything you suggested, and like you, I've come to the conclusion that either the processor is dead or the motherboard is.
My friend told me that the PC from which the CPU came had overheated a lot. I admit it was running around 80°C with rarely spikes up to 90°C. So, it wouldn't surprise me if the problem came from the processor.
I think I will look for a used CPU as cheaply as possible to see if the problem lies with the CPU or the motherboard.
Thanks again for the time you took to help me.
Best regards