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Code assistance C13A how to solve the problem

Nanou -  
bazfile Posted messages 58427 Registration date   Status Modérateur Last intervention   -

Hello,

I am experiencing an issue where I cannot connect to Snapchat and I have a message that appears:

An error occurred. Please try again.

Support code: C13A

How can I resolve the issue?

iPhone / Safari 16.6

1 réponse

Réponse 1 / 1
bazfile Posted messages 58427 Registration date   Status Modérateur Last intervention   20 245
 

Hello.

Uninstall and reinstall the app, and if that doesn’t help since there’s the error message "Support code: C13A," the problem is on their side, so check with Snapchat.

bazfile
Moderator/Security Contributor.
A hello, a response, a thank you are always appreciated.
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