I can't find the password for my Google account.
Closedgeorges97 Posted messages 14651 Registration date Status Contributor Last intervention -
Hello,
I have a Google account that was previously connected to my phone, which I reset and for which I no longer remember the password.
I am trying to log into the account by clicking on the "Forgot password" button, but I receive the following message:
"You cannot recover your account at this time because Google doesn't have enough information to verify that this account belongs to you."
Do you have a solution to my problem?
4 answers
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Good evening,
Due to the legal and technical inability to access the protected accounts of subscribers to third-party sites (which is a good thing), only Google can unlock accounts after verifying the identity of the requesters, which the volunteers at CCM cannot do.
The authorized information concerns the designation of Google's help pages, which list all the unlocking possibilities, without the option to answer the questionnaires on your behalf.
If you do not have the requested information or have not reported changes to your contact details, there is little chance of recovering your account.
See:
https://www.arobase.org/gmail/questions-reponses-gmail.htm
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good evening
it's going to be complicated,
when it asks you for the answers to the security questions, isn't there a little blue sentence below, like:
try another recovery method
have you associated a phone number with your gmail account?
if so, you should have an option to send a code by sms.
best regards
on a computer if it doesn't work we don't force it.
when we don't know we can't guess.
