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Logitech G502 mouse not recognized

Skuvinio Posted messages 7 Status Membre -  
Skuvinio Posted messages 7 Status Membre -

Hello everyone, I hope you're doing well. My G502 mouse is not recognized, which means I can't use it.

So I can't access my computer this morning, while it was working perfectly yesterday.

Can you please help me?

4 réponses

Réponse 1 / 4
epango Posted messages 37195 Registration date   Status Membre Last intervention   Ambassadeur 4 270
 

Hello,

Have you tried changing the USB port?
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Réponse 2 / 4
Skuvinio Posted messages 7 Status Membre
 

Hello,

yes, but nothing works! I also restarted, but nothing happens.
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Réponse 3 / 4
Skuvinio Posted messages 7 Status Membre
 

Error code 43

Failed device request from the device manager..

in the control panel
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Réponse 4 / 4
Skuvinio Posted messages 7 Status Membre
 

After several searches, here is the manipulation that just worked:

with the tab key (because it’s complicated without a mouse): manage to disable and uninstall the device.

Alt and F4 then: restart!

and the magic: everything returns to normal.

thank you for your help, and have a great day everyone!
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