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Logitech G502 mouse not recognized

Skuvinio Posted messages 7 Status Member -  
Skuvinio Posted messages 7 Status Member -

Hello everyone, I hope you're doing well. My G502 mouse is not recognized, which means I can't use it.

So I can't access my computer this morning, while it was working perfectly yesterday.

Can you please help me?

4 answers

  1.
    epango Posted messages 37195 Registration date   Status Member Last intervention   Ambassadeur 4 270
     

    Hello,

    Have you tried changing the USB port?

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  2. Skuvinio Posted messages 7 Status Member
     

    Hello,

    yes, but nothing works! I also restarted, but nothing happens.

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  3. Skuvinio Posted messages 7 Status Member
     

    Error code 43

    Failed device request from the device manager..

    in the control panel

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  4. Skuvinio Posted messages 7 Status Member
     

    After several searches, here is the manipulation that just worked:

    with the tab key (because it’s complicated without a mouse): manage to disable and uninstall the device.

    Alt and F4 then: restart!

    and the magic: everything returns to normal.

    thank you for your help, and have a great day everyone!

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