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Avast software direct debit

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dadout Posted messages 2570 Registration date   Status Membre Last intervention   -

Hello, I see that I have an Avast withdrawal on July 29th, I didn't request anything. Can you tell me what I should do? Thank you.

2 réponses

Réponse 1 / 2
dadout Posted messages 2570 Registration date   Status Membre Last intervention   45
 

Hello,

Avast cannot know your credit card number if you haven't given it to them.

So first, check your emails when you signed up for a free offer and read the terms and conditions, which should specify that you will be charged in X months...

Then, in the same terms and conditions, there is the procedure to unsubscribe.
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Réponse 2 / 2
NonoM45 Posted messages 1007 Registration date   Status Membre Last intervention   5
 

Hello,

If you haven't validated anything on your end, you can still report it to your bank and request a chargeback.

https://www.economie.gouv.fr/cedef/fraude-carte-bancaire#:~:text=To%20be%20reimbursed%2C%20you%20must,of%20the%20Monetary%20and%20Financial%20Code).

This may result in a change of bank card.

See you!
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