Change your email address / delete your leboncoin account

JG -  
MPMP10 Posted messages 47332 Registration date   Status Member Last intervention   -

Hello,

I want to change my email address on the Le Bon Coin site because it has been hacked. As a result, I can no longer access it. However, to change the email address, I need to click on the link sent to that address to confirm its deletion... It's a catch-22.. And customer service isn't responding.

So I decide to delete my account and create a new one because I can't do it if my phone number is still linked to the old one. Same result. They will send me a code by email (to the hacked inbox) to confirm its deletion... Help!

3 answers

  1. SATS_fr Posted messages 4849 Registration date   Status Member Last intervention   785
     

    Hello.

    Send an email explaining the situation in detail with as much information as possible to aide@leboncoin.fr


    1
    1. JG
       

      It's done. I never received a reply from them. I guess they must have replied to me by email... I had made the new information clear to them, though.

      1
  2. roche
     

    I want to change my email. My old one is ***@*** and my new one is ***@***. If you could change it for me, thank you in advance.

    -1