Wake on LAN not operational

Legeek29 -  
brupala Posted messages 111104 Registration date   Status Member Last intervention   -

Hello everyone, I would like to be able to turn on my computer (wake on lan enabled in the bios, network card configured) with an app like this one (https://play.google.com/store/apps/details?id=com.bitklog.wolon%29.&nbsp%3B=

And then take control with TeamViewer.

Remotely, not on the same network.

And as you might guess, if I'm here it's because I haven't managed to do it.

I haven't tried with the aforementioned app yet, but from a computer with the "Wake on Lan" app.

Here's what I got: "The remote machine refused your request."

And for the router configuration, I read a lot of articles on the internet but I don't understand much.

Please help me!

Thank you

PS: the router is a TP Link and the computer is an HP Pavilion with Windows 10 as the operating system.

6 answers

jee pee Posted messages 9427 Registration date   Status Moderator Last intervention   9 966
 

Hello,

Waking up a computer remotely comes with many pitfalls. I used it a long time ago on several machines. The first issue is the machine you are trying to wake up; on some, it will never work, on others it needs regular reconfiguration, and then there are those where it works well. We will configure the machine in the BIOS, but we also need to check the network card settings in Windows to enable wake-up (I believe this step activates settings on the card).

After WOL it's LAN, local network, and before tackling WOW WAN = internet, we need to get the wake-up to work locally. There's no point in trying over the internet if you can't wake up the PC that is 2 meters away.

What is your network configuration? Why a router and not a Box?

It may be necessary to enable something on a router. After that, if we move on to internet activation, the ISP and the box must allow the magic packets to go through. Some Orange boxes did not allow this. I have done it on Freeboxes, and it worked; there is a setting to be activated on the box. Regarding the internet subscription, it is likely that a full-stack subscription is needed (all ports). Today, many ISPs provide shared IPV4 addresses, meaning there are 4 subscribers with the same IP, each having 1/4 of the 65535 available ports, so the WOW may not work.


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brupala Posted messages 111104 Registration date   Status Member Last intervention   14 434
 

hi,

I'm a bit surprised by this:

 Here’s what I got: "The remote machine refused your request". 

When you send a WOL packet, at best, the machine starts up, but it's completely incapable of responding to anything at that moment without an operational IP stack.


And there you go ....

But misery, how annoying the line spacing is!!

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Legeek29
 

Hello, thank you for responding quickly.

@ jee pee: My router is connected to my box (Bouygues) via powerline adapters. My computer is connected via ethernet to the router.

@brupala: I misspoke. In fact, at that moment, I tried to put it to sleep using the Wake on LAN software.

As for the computer, I think everything is well configured since when it is off or in sleep mode, the ethernet connection light on the router remains active.

And when I run the "test" command from the Wake on LAN software, I get a positive response when it is in sleep mode.

One last thing: I tried with both the private and public IP addresses, and the options "wake from the internet" and "wake from the network."

I hope I've been clear enough.

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brupala Posted messages 111104 Registration date   Status Member Last intervention   14 434
 

If I understood correctly,

you have a router in addition to your box, for as long as you have a CGN with Bouygues (in that case, it's dead), that's a lot of NATs to traverse all of that ....

Especially if none has a WOL proxy function.

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Legeek29
 

So it can't work?

WOL Proxy... That rings a bell. I'll take a look.

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Legeek29
 

HERE IT IS!!! I was about to give up! Sorry for my late reply.

Here’s how I proceeded:

As you told me, I activated the "WOL Proxy" option in my box (not the router!) and then I created a NAT/PAT rule redirecting requests from port 7 to my computer! And then I send a magic packet using the depicus site and that's it!

Thanks to you, I succeeded! Thank you!

But two problems persist:

- my computer only turns on when it is in sleep mode, even though since the changes the LED for the ethernet connected to the router is on when the computer is off.

- it's still not complicated once you understand... On the depicus site, there is an optional "SecureON" checkbox if you have set a password. If you have any idea how to set a password, please let me know.

Please help me!

I hope I was clear.

Have a good day!

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brupala Posted messages 111104 Registration date   Status Member Last intervention   14 434
 

Hello,

Is the PC in question behind the router or not?

If it is behind the router, you will need a WOL proxy on the router as well, because the router does not pass broadcasts (the WOL frame is an ethernet broadcast).

The router was specifically invented to block broadcasts while still allowing communication.

Or is your router configured as an access point?

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Legeek29 > brupala Posted messages 111104 Registration date   Status Member Last intervention  
 

Hello, thank you for replying.

My router is configured as an access point.

And for the password, I thought I could try going through TeamViewer, I had tried a little while ago but it didn't work.

Fast startup is enabled, can that affect anything?

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brupala Posted messages 111104 Registration date   Status Member Last intervention   14 434 > Legeek29
 

ah OK,

if the router is in access point mode, I understand better.

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jee pee Posted messages 9427 Registration date   Status Moderator Last intervention   9 966
 

You should check the settings of the card as shown on
https://forums.commentcamarche.net/forum/affich-33877382-wol-win10-comment-faire#p33879411
the advanced settings will vary depending on the cards, there can be multiple settings for the WOL

And I would disable sleep mode, fast startup, hibernation ... to have a PC truly shut down.

What does Teamviewer have to do with this?

Waking up the PC and connecting are two different things.


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