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How to uninstall connectwise control?

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MisteryBean Posted messages 8946 Registration date   Status Modérateur Last intervention   -

Hello, a few months ago I was the victim of a hacking scam (blue screen, number to call, and ultimately, purchasing antivirus software from HT Services)

The scammer continues to use my PC: the day before yesterday, I had on my desktop a window "Connectwise control: your host has now finished your remote application...")

I ran FRST and uploaded the 3 files in the link. The links are below:

https://pjjoint.malekal.com/files.php?id=FRST_20230611_z15s8s11g10y9

https://pjjoint.malekal.com/files.php?id=20230611_t108l11s12k8

https://pjjoint.malekal.com/files.php?id=20230611_q6l6l8m9k7

Can you help me permanently remove this "hacking" via connectwise control?

Thank you very much if you can do something!

Best regards,

***************


1 réponse

Réponse 1 / 1
MisteryBean Posted messages 8946 Registration date   Status Modérateur Last intervention   1 291
 

Hello,

I'm preparing a fix for you. In the meantime, uninstall:

=> Acrobat.com
=> Adobe Acrobat (64-bit)
=> Adobe AIR
=> Adobe Flash Player 32 NPAPI
=> Java 7 Update 80
=> Java 7 Update 51
=> Java SE Development Kit 7 Update 9 (64-bit)

=> Google Toolbar for Internet Explorer

Let me know when it's done
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