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Software issue on TCL U55C7006 TV

djstoun Posted messages 298 Registration date   Status Member Last intervention   -  
djstoun Posted messages 298 Registration date   Status Member Last intervention   -

Hello everyone,

For over a year now, I have been having a problem with my TCL U55C7006 TV, which is no longer under warranty. Gradually, I am unable to access my apps. In fact, I can no longer update them because the TV indicates it cannot connect to the internet. However, I am indeed connected to the internet as I can still access Youtube and Netflix. Recently, I was still able to connect to My Canal, but I could not update this app. However, since yesterday, MyCanal has also failed, and I can no longer access it. TCL told me it was a software or firmware issue. They didn’t give me any solution other than to pay for a technician... So I am reaching out to you. I believe one of the solutions is to download software or firmware and install it via USB. I don’t see anything on the TCL website.

I hope you can help me resolve this issue,

Thank you in advance,

PS: The software of my TV is: V8-T658T01-LF1V570

2 answers

  1.
    Panth33ra Posted messages 23122 Registration date   Status Member Last intervention   Ambassadeur 2 363
     

    Hello,

    See here... How to update the TCL U55C7006 TV

    0
    1. djstoun Posted messages 298 Registration date   Status Member Last intervention   5
       

      Hello,

      Unfortunately, the site is outdated in its explanations. It's impossible to obtain software through the TCL site, and the TCL U55C7006 television isn't even recognized on the TCL manufacturer site. I think it's a site that copied and pasted a text.

      1
  2. mymibou
     

    Hello,

    I am in the same situation as you.

    Have you found a solution since the end of May?

    Sincerely

    0
    1. djstoun Posted messages 298 Registration date   Status Member Last intervention   5
       

      No. And you?

      0