No signal on screen after activating SecureBoot.

Smartiezz Posted messages 8 Status Membre -  
 Zitooune -

Hello. I have a problem after enabling secure boot to play Valorant. I have a Gigabyte B550 Gaming V2 motherboard, with an I5 5700X, and an AMD Radeon R9 380 series GPU. My Windows 11 is on a Crucial P3 1TB SSD. After switching my Secure Boot mode from "Standard" to "Custom" in the BIOS, my computer restarted but with no display, and my screen says it is not receiving a signal. I tried clearing the CMOS, removing and reinserting the motherboard battery. I also restarted without the SSD or even connected my screen to the motherboard after removing the GPU. None of this allowed me to display anything again. It should be noted that my PC was working perfectly fine with these settings in the BIOS. Have a good day.

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flo88 Posted messages 28657 Registration date   Status Contributeur Last intervention   Ambassadeur 5 158
 

Hello

or even to plug my screen into the motherboard by removing the graphics card

It's normal, your processor doesn't have a graphics circuit; only your graphics card manages the display.

However, I don't really see the connection between modifying the secure boot (even if that's the kind of thing you shouldn't touch) and the fact that you can't access the BIOS at all; there's something else going on.


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Smartiezz Posted messages 8 Status Membre 2
 

Yet everything was working fine before this manipulation..

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superbarnis Posted messages 4445 Registration date   Status Membre Last intervention   524
 

hi

w11 without secure boot should crash, I think!


not everyone is a genius, but we're working on it
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Smartiezz Posted messages 8 Status Membre 2
 

Hello,

How to reactivate it without any display knowing that clearing the CMOS and removing and reinserting the battery does not change anything..?

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flo88 Posted messages 28657 Registration date   Status Contributeur Last intervention   Ambassadeur 5 158
 

And you didn't do anything else?


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Smartiezz Posted messages 8 Status Membre 2
 

Once I switched the "Secure boot mode" to Custom, I clicked on "Restore Factory Key" as indicated in a YouTube tutorial, my computer then restarted without turning on the screen.. apart from that I didn’t change anything at all..

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Keto > Smartiezz Posted messages 8 Status Membre
 

Good evening, I have exactly the same problem, did you manage to solve it?

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flo88 Posted messages 28657 Registration date   Status Contributeur Last intervention   Ambassadeur 5 158
 

Ok....

So I don't know where you got that information from.... but you’ve just erased the security key that links your UEFI BIOS to your version of Windows in the secure boot.... we only tinker in there for dual-booting under Windows 11.

Disconnect all your drives (power and data cables), you should be able to access the BIOS again, then reset the secure boot settings to how they were before, and try connecting only your Windows drive again. If it works without the license being blocked, you're in luck. Otherwise, you'll have to reactivate the license online, or at worst, reinstall Windows....


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Smartiezz Posted messages 8 Status Membre 2
 

Thank you very much!

All my disks, does that mean I remove my SSD (that's all I have for storage) and restart my PC?

Below is the link to the tutorial I followed around the 5th minute for the procedure I did

https://www.youtube.com/watch?app=desktop&v=HlPjlsDRUwg&%3Bpp=ygUZc2VjdXJlIGJvb3QgZ2lnYWJ5dGUgYmlvcw%3D%3D

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flo88 Posted messages 28657 Registration date   Status Contributeur Last intervention   5 158 > Smartiezz Posted messages 8 Status Membre
 

Yes, remove the SSD and restart, you should have access to the BIOS. As for the video, I really don’t understand what he’s explaining there, it makes no sense....

Under Windows 11, the TPM is necessarily enabled and Secure Boot as well; yours was in standard mode, which is normal otherwise it's impossible to install Windows 11 (actually you can, but you have to follow a specific procedure).

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Smartiezz Posted messages 8 Status Membre 2 > flo88 Posted messages 28657 Registration date   Status Contributeur Last intervention  
 

Sounds good, I'll give it a try tonight when I get home, anyway thank you very much for your quick response!!!

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Smartiezz Posted messages 8 Status Membre 2 > flo88 Posted messages 28657 Registration date   Status Contributeur Last intervention  
 

I removed the SSD and restarted, still no display, my screen is in sleep mode.. unable to access the BIOS

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Divusak
 

The post is dated, but I would like to share my contribution for others who have this kind of problem.

I also had the issue with secure boot that I tried to enable in order to install Win11, and I accidentally modified some values in the Key management section, and my troubles began... no display, and I couldn't access the BIOS either.

An IT technician didn't understand my problem, so I decided to sort it out myself, and in the end, I was right to do so because I managed to fix my situation even though not all of my issues are completely resolved.

My solution is to flash the BIOS and also update it. If anyone who encountered the issue hasn't resolved the problem yet and has the same motherboard as mine, it can be done outside the BIOS using the button at the back of the central unit with a USB key.

Once the new BIOS is installed, you can generally access the BIOS again. Once inside, of course, disable secure boot if it is still active.

However, this did not fix the display issue after the BIOS. I spent some time trying to find a solution and I realized it was a port problem; the computer struggles to recognize the display port, so you have to try using HDMI instead, or else the graphics card acts in the dark.

So how did I solve the problem? I found something that worked for me, which I have never seen on other forums, even English-speaking ones, so I decided to post it.

In fact, as soon as you have the option to change your screen's refresh rate (an option on the screen itself), try modifying it; for example, if you were at 144Hz, try 60Hz and vice versa.

For me, that was the issue; the display port signal started working again. I think there was a mismatch between the refresh rate of my screen and the one recorded deep inside my PC, especially after the changes made through the software.

Now, I put forward a hypothesis; more precisely, what caused the mess is the CRU (Custom Resolution Utility) software, which allows you to change your screen resolution and refresh rate with resolutions not natively supported by our GPU. I think there was an error at that level. I detected this when, as soon as I arrived on my desktop, I tried to change my resolution to a custom one, and my screen turned off again. So I would like to know if everyone struggling with this kind of issue happens to have this kind of software in common.

So, I did a reset of the resolutions in the software's folder, and now I can switch resolutions. I just avoid creating resolutions at 60Hz when my screen is at 144Hz because that is mostly what caused my display port output to bug and revealed itself with the secure boot or whatever.

To summarize:

1) Flash the BIOS via USB if possible with minimal hardware on the motherboard.

2) Try to change the refresh rate of your screen directly on the screen itself.

3) Change the port to HDMI if you are on DisplayPort for example, or try to have a processor with integrated graphics and connect the screen to the motherboard.

4) Once on the Windows desktop, ensure that a third-party software like CRU is not responsible for the issue, reset it via the .exe reset.

5) Properly uninstall your graphics card drivers using a special uninstaller for this purpose and reinstall the graphics driver afterward.

On some graphics cards, there are firmware updates that can also correct the black screen caused by the activation of secure boot, so check that as well.

I hope I have helped someone with this little-discussed element on forums, namely the refresh rate issue that bugs and defaults after secure boot or the key management change, especially if one has changed the resolutions and native frequency via third-party software.

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malowtek
 

Hi, I have the secure boot issue too and I'm not good at computers, could you help me please?

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Zitooune
 

Hi, sorry to bother you, do you have a tip for someone like me who doesn't have a button on their motherboard to flash the BIOS?
Thanks a lot!!

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flo88 Posted messages 28657 Registration date   Status Contributeur Last intervention   Ambassadeur 5 158
 

Well, I'm stuck here... it's complicated without the PC in hand.

By any chance, do you have a computer monitor, not a TV? Check the monitor connection, try changing the HDMI or DisplayPort output, do whatever you can in that regard and also check that the graphics card is properly seated in the PCI Express slot.

Does the PC make a beep?


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Smartiezz Posted messages 8 Status Membre 2
 

Yes, I tested the screen with a Mac and it works well. I removed the graphics card and reinserted it while checking the connections, the same for the RAM. I think the only solution is to buy the cheapest processor possible with integrated graphics to be able to start the screen on the motherboard. Just one question... do you have any idea which processor, lol?

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flo88 Posted messages 28657 Registration date   Status Contributeur Last intervention   Ambassadeur 5 158
 

In this specific case, I would rather advise you to consider another option; the original issue comes from the motherboard, which is relatively new. You should invoke the warranty and request an exchange, citing a malfunction without further explanation.


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