This service is not available

AM -  
baladur13 Posted messages 47340 Registration date   Status Moderator Last intervention   -

Hello,

For several weeks now, every time I try to call my daughter with my mobile or landline, or even another mobile other than mine, a voice responds that this service is not available. I'm with Bouygues and she is too, however, I can contact other people without any problem. If someone can help me, I would appreciate it. Thank you.


2 answers

  1. crooner76 Posted messages 338 Registration date   Status Member Last intervention   54
     

    Hello

    It’s possible that this issue is coming from your daughter’s end. If she doesn’t pick up right away, you’re directed to her voicemail, but instead you get this message because her voicemail has a problem. She should call Bouygues.

    0
  2. baladur13 Posted messages 47340 Registration date   Status Moderator Last intervention   14 396
     

    Hello,

    Is it a landline you are trying to call, a landline connected to a box?

    If yes, it is quite possible that your daughter needs to reset her box. To do this, she needs to cut the power to her box for a minute and then turn it back on.


    Very difficult to catch a black cat in a dark room.
    Especially when it's not there...

    0