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I2C HID device not working

Romain -  
kaneagle Posted messages 86284 Registration date   Status Moderator Last intervention   -

Hello,

My touchpad has not been working since yesterday; it suddenly stopped while I was using it.

I think I've identified the problem: my I2C HID device is not starting:

"This device cannot start. (Code 10)

A request for the HID descriptor failed."

Problem: I have disabled/enabled it, uninstalled it + restarted my PC, and I really don't know what else to do. I've also run the PC troubleshooting but nothing.

For your information, it's a Lenovo Yoga Slim 7 with Windows 11, and I did an update a few days ago.

Thanks in advance for your help!

1 answer

  1.
    kaneagle Posted messages 86284 Registration date   Status Moderator Last intervention   14 682
     

    Hello,

    Perform a system restore and choose a date prior to the issue.

    Windows + R
    Type --> rstrui.exe and hit OK.

    -1