Wireless mouse tnb not working

ysandra -  
tilor05 Posted messages 4 Status Membre -
Hello,

I bought a Tnb wireless mouse model: srsfrubby2
(you can see the mouse here: http://www.t-nb.com/search/result/index/q/srsfrubby2/f/category_ids:%22120%22/)

I connected it to my computer, the installation was executed correctly, the mouse turned on, however the cursor does not move.
I have often changed USB ports, tested various internet solutions... Yet nothing seems to work.
When I plug in the USB, it is detected by my computer: Asus running Windows 8.

Do you know how I can fix this problem?

Thank you in advance.

Configuration: Windows 8 / Chrome 24.0.1312.56

2 réponses

tilor05 Posted messages 4 Status Membre 9
 
Hello
Is it a desktop or a laptop?
If it's a laptop, does W8 prioritize your touchpad?
To see
Have a nice day
5