Powerline connection issue with Strong 1000

JackisaurusRex -  
madmyke Posted messages 52304 Registration date   Status Modérateur Last intervention   -

Hello,

Recently, I've been experiencing quite a few issues with my connection.

I have fiber and 3 Strong 1000 powerline adapters. Each adapter is plugged directly into a separate outlet. The first one is connected to my box (Revolution from Free) and the other two are upstairs with 2 desktop PCs connected to them and linked via Ethernet to these same devices. I have never had any issues before, but it's been a month that I've been having bugs on my TV and, especially, several times a day my Ethernet disconnects from my PC for several seconds before briefly coming back, and this happens in a loop for 5 to 30 minutes depending on the moment. I have tried other cables, rebooted everything, but nothing has changed. On Free's side, there are no issues. Lastly, often the last button on the device, the one with the house icon, turns orange.

Does anyone have a solution or advice to offer me?

I think I have no other choice but to use powerline adapters; it is not possible for me to run cables directly upstairs or even connect via Wi-Fi to these two desktop PCs.

Thank you!

1 réponse

madmyke Posted messages 52304 Registration date   Status Modérateur Last intervention   12 483
 

Hello
We should not rule out 2 possibilities:
1) An electrical disruptor activates during this time period. It could be something new, or something that was already there but has degraded. The PLC has evolved well in terms of stability, but a strong disruptor will always cause damage. For me, this is the most likely lead.
Another requester had exactly the same kind of issue some time ago, and it was indeed a device that was turned on at certain hours.
2) One of your modules is starting to malfunction. This happens. In my view, it’s less probable since there is a recurrence over time. If it were a module, it's likely that it would be constant or random.

Best regards


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JackisaurusRex
 

Thank you very much! I will try to unplug as much as possible that could disrupt the electrical network. I hope this will help alleviate the network and limit bugs as much as possible. I admit I don't have many other solutions!

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madmyke Posted messages 52304 Registration date   Status Modérateur Last intervention   12 483 > JackisaurusRex
 

Warning, in PLC it is not about relieving anything but rather about detecting a disruptor. These are two distinct things.
Your PLC uses your home's electrical wiring as the carrier for the signal between the PLCs. When an electrical device, for x reasons, produces an electrical disturbance, it creates chaos and the PLC communication fails.

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