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Temporary EPSON Scan File

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lepino13008 Posted messages 6 Status Member -  
kaneagle Posted messages 86287 Registration date   Status Moderator Last intervention   -

Hello everyone,

I have an EPSON XP-405 printer, and for several days now, when I scan a document, when I get to the file saving step, I get a message saying "Unable to create a temporary file. Cancel the file saving." I don't understand. If someone could help me, thank you very much in advance.

I regularly perform cleanups with CCleaner. I don't have too many temporary files. Last week, I had bypassed the problem by restoring the printer's default settings, but now that doesn't work anymore!!!!

7 answers

  1.
    kaneagle Posted messages 86287 Registration date   Status Moderator Last intervention   14 683
     
     computer crashed blue screen !!!!

    For several years, this is not the first time I have offered drivers for printers and I have never had any issues.

    The one suggested comes from the Epson printer website
    --> https://www.epson.eu/fr_EU/support/sc/epson-expression-home-xp-405/s/s1090?suggestionClicked=true

    So, it surprises me a lot that it would be only the printer driver that caused this.
    The problem is due to something else, but what???

    ----------------------------------------------------------------------------------

     trip to the repair shop to reinstall Windows

    If you had come back here on CCM, we could have helped you to repair or reinstall Windows and it's free.

    Too bad.

    1
    1. lepino13008 Posted messages 6 Status Member
       

      kaneagle thanks anyway,

      My PC was completely crashed and I didn't think to come back to CCM with another computer!!!!

      It's true that I did that a bit on a whim!!!! I wasn't feeling up to tinkering, it was too complicated for me.

      I went for the easiest option for me, I might have made a mistake!!!

      0
      1. kaneagle Posted messages 86287 Registration date   Status Moderator Last intervention   14 683 > lepino13008 Posted messages 6 Status Member
          
         It's true that I did that a bit haphazardly. !!!! I may have made a mistake !!!

        Maybe that's what caused the crash ??

        ---------------------------------------------------------------------------------------------------------------------------------------------------

         I didn't think to come back to CCM with another computer !!!!

        They would have given you the procedure to follow for a Windows repair.

        Have a good evening.

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  2. jeannets Posted messages 28402 Registration date   Status Contributor Last intervention   Ambassadeur 6 603
     

    Hello,

    Are you using the software "Epson Scan"? If not, what are you using..?

    How are you connected to the PC..? What version of Windows is it..? Or Mac or Linux..??

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  3. lepino13008 Posted messages 6 Status Member
     

    Hello Jeannets, thank you for the quick response,

    I am indeed using Epson Scan, wirelessly connected to the PC, and I am on Windows 10.

    Until now, everything was working properly!!!

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  4. Kori-Kori Posted messages 2404 Registration date   Status Member Last intervention   413
     

    Hello everyone,

    If you have Windows 10 or 11, there is an application called "Epson Print and Scan" in the Microsoft Store.

    This may not solve the problem but could be a way to work around it in the meantime...

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  6. kaneagle Posted messages 86287 Registration date   Status Moderator Last intervention   14 683
     

    Hello,

    Reinstall it with this driver --> EPSON Scan

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  7. lepino13008 Posted messages 6 Status Member
     

    kaneagle 14 156
    Feb 8, 2023 at 1:23 PM

    Hello,

    Reinstall it with this driver --> EPSON Scan

    Hello kaneagle, I tried the installation by clicking on the link.

    Result: computer crashed blue screen!!!! took it to the repair shop to reinstall Windows.

    Not a good plan for me and it cost me 100€

    0
  8. lepino13008 Posted messages 6 Status Member
     

    After formatting, I reinstalled using the original CD and everything works.

    Thank you all for your advice.

    I should have uninstalled and reinstalled the software with the CD first.

    0