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Freebox Connect does not detect my Freebox.

Alexfleur88 -  
 Pat -

Hello,

I just installed Freebox Connect on my Android phone, but the app isn't detecting my Freebox Pop.

I have no Wi-Fi issues, all my devices are currently connected without problem, including the phone I'm using the app on.

Do you have any idea how I could fix this?

Best regards.


2 answers

  1.
    Pierr10 Posted messages 13824 Registration date   Status Moderator Last intervention   5 840
     

    Hello,

    No miracle solution!

    I advise you to go to the Settings of the smartphone, then Apps.

    Delete the data of Freebox Connect and start the pairing again.

    What is well conceived is clearly expressed,
    And the words to say it come easily.
    (Boileau)

    0
    1. Alexfleur88
       

      Hello Pierr10,

      Thank you for your reply.

      I have already tried but it doesn't work.

      I cleared the data, the cache, reinstalled, rebooted the Freebox, etc., but nothing helps.

      1
      1. Lalyml > Alexfleur88
         

        I have the same problem.

        1
      2. Pat > Lalyml
         

        Same problem for me as well

        0
  2. Pierr10 Posted messages 13824 Registration date   Status Moderator Last intervention   5 840
     

    Do you use Freebox OS on your computer (http://mafreebox.freebox.fr/) and have you set an administration code?

    What is well conceived is clearly stated,
    And the words to say it come easily.
    (Boileau)

    0
    1. Alexfleur88
       

      No, I do not use Freebox OS.

      However, the Free Connect app recognizes my box very well on iOS.

      2