PC won't boot after adding an SSD
Miko -
Hello everyone, I'm reaching out to this forum to share my problem because I couldn't find any solution online.
I have an Acer Nitro 5 AN517-54 laptop with a nearly full 512 GB M.2 SSD, so I wanted to add another one since there is a second slot. I chose the Crucial CT1000MX500SSD1TB 2.5-inch SSD. I took apart my laptop, connected the drive with a SATA cable, and when I try to turn on the laptop, it doesn't start. The indicator light is on, the laptop is running, but the screen remains black. Maybe I missed a step before connecting the SSD. I hope you can help me, and I'm attaching a photo of my motherboard. In the meantime, I wish you all a good afternoon.
21 réponses
- 1
- 2
Hello,
Normally it should work.
On the disk side, it's a SATA connection and on the motherboard side, it's a ribbon cable.
On the motherboard side, there should be a "latch" mechanism; you lift it, slide the ribbon cable all the way in, then lower it to secure it in place. (at least something like that)
Did you understand the system correctly and make that connection properly?
Otherwise, did you disconnect anything else and forget?
...........
Once that's done, the added disk may not be visible in Windows Explorer.
You will need to go to disk management and click on the disk in question to initialize it (simple volume)
Automated message
Without regular feedback from you... you can always refer to article 22 ;-)
Mini Reminder to the volunteers assisting you: Reply, Respect, Politeness,...
Hello, thanks for your response, I understood the process for the connection; I connected the SSD to the small PCIe socket on the motherboard, closed the small latch, easy, but my PC refuses to start. And now when I disconnect it, my PC starts perfectly. I don't understand why this SSD prevents my PC from turning on when it's supposed to be compatible, that's my problem.
Okay, we should have checked this point first ;-)
The tablecloth has a meaning, is it properly placed on the right side?
Yes, I have checked several times and then the tablecloth is folded in a way to fit the right way. It is properly latched all the way. Maybe my PC starts automatically with the new SSD and since it is not configured, it prevents the PC from starting. It should start via the old SSD, I don't know if you follow me;)
A photo with the disk connected would be nice.
I only believe what I see ;-)
(not supposed to boot from this empty disk, so a check needs to be done before getting worked up)
Auto message
Without regular feedback from you... you can always refer to article 22 ;-)
Mini Regarding the volunteers who help you: Response, Respect, Politeness,...
Of course, no problem, is that sufficient?
Then I also thought that having two SSDs connected might not be too good for the PC and that I would rather
buy an HDD especially since it says SSD + HDD on the label.
No, an SSD is fine.
Look to reassure yourself > https://www.youtube.com/watch?v=Yi3EK0pZ1qg
However, not a bad idea... did you disconnect the battery, connect your SSD, then reconnect the battery (it can help with the detection of the drive)?
...
If not, we'll see about accessing the BIOS or rather the boot page to make sure to start correctly from the M.2 with Windows.
Auto message
Without regular feedback from you...you can always refer to Article 22 ;-)
A little consideration for the volunteers who are helping you: Reply, Respect, Politeness,...
Yes, I carefully followed all the steps explained on the Acer website, including disconnecting the battery before connecting the SSD and reconnecting it. I think I have tried quite a few solutions except for starting in BIOS or "boot" mode, which I wasn't able to do.
Hello
Working on a laptop with the battery in place is like working under voltage... so it's not good.
The capacitors may be saturated. Remove the battery and press the power button on the laptop several times; this will discharge the capacitors. Then put the battery back, plug it in, and try to start it.
Signature
Euskadi Ta Askatasuna
Watch this video > https://www.youtube.com/watch?v=AVTwob88cNw (also shows how to initialize the GPT disk, simple volume)
After adding a disk, black screen at startup, there's enough time to prepare some snacks, the ice cubes have time to melt, then the PC finally displays Acer and starts Windows. :-)
Do the same, launch it and wait long enough.
(make sure it's not just that)
Auto message
Without regular feedback from you... you can always refer to article 22 ;-)
Mini Reminder to the volunteers assisting you: Respond, Respect, Politeness,...
Hello, thanks for your replies, I just tried again, like in the video, and nothing works, it's been 10 minutes since I turned the PC back on, the fans are running, the keyboard is lit up but the screen remains black.
Unfortunately, I don't have the adapter he uses in the video to connect the SSD to the side of the PC.
press F12 at startup (boot page)
check if the m2 disk with Windows is available as an option, if yes, select it.
........
Did you pay attention to message number 9 from flo88?
I did exactly as he said in his message, thanks to him. I did what you told me, I pressed F12 and even tried other keys, but nothing is showing up, I think there isn't much more to do here.
It's a laptop as well, but the problem doesn't come from the SATA cable because I've already tested two different ones.
In my opinion, I'm going to have to return this SSD and try another brand, but it surprises me because in the video you sent me, the guy has the same PC and the same SSD.
I was talking about a SATA cable; it was to install it in a desktop if it had been one.
.
You mean you've already tested it with another small cable on the problematic laptop?
There would still be that doubt about the SSD.
.
Personally, to troubleshoot, I've sometimes opened an external hard drive (gently), removed the disk inside, and put in the one we want to test.
In addition to seeing how to test it as you can, for example >
"Personally, to troubleshoot I've sometimes opened an external hard drive (gently), removed the disk inside, and put in the one we want to test."
.
You will try a hard reset like this:
> Unplug your battery
> Connect the SSD
> unplug this connector (BIOS battery)
> hold power down for 1 minute
> reconnect only the BIOS battery (not the laptop battery)
> laptop plugged into the wall and try to start it.
If okay, turn it off and reconnect the battery.
Auto message
Without regular feedback from you...you can always refer to article 22 ;-)
Mini Regarding the volunteers who are helping you: Respond, Respect, Politeness,...
Hello
I'm really doubtful about whether a JHDD connector supports an SDD! Hence the sticker underneath...
Hello everyone, yes I also had a doubt crooner76, but in the video that gugu01 shared, the guy has the same PC as me and he installs the same SSD as me in addition to another one, so I don't know what to think.
So I found no way to connect it inside the PC despite all your advice, thank you anyway. I was able to get a SSD reader that I have to connect to the PC, and that works. During the formatting in the options, I could see that my main SSD is indeed activated for booting. I then tried one last time to connect it inside the PC now that it was "set up", but it still doesn't work, so never mind, I'll settle for connecting it via USB for now. Good evening everyone and thanks again for the time you took.
Note that manufacturers sometimes release their products with similar references and identical appearances, but the insides are not the same.
On the SanDisk website, there is a tool to determine which drive is suitable for a specific PC; I searched for yours in vain, but similar references yield results!
Anyway, it's not a big deal since it works externally, but still... I bet it needed an HDD ☺
Me neither, I can't find which disk is compatible with my PC but I think you're right, the problem probably comes from the fact that I should have installed an HDD, it's less suited for gaming though but it should do the trick ???? I'll install one and I'll get back to you to let you know if it works, you never know! Thanks for checking on your end
Have a good evening
- 1
- 2