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SSD not recognizing changes after a reboot

ALED -  
Hello,
When I make changes to files stored on my hard drive, these modifications disappear after restarting my computer. I have run "chkdsk" several times, but it has not resolved this issue. However, CrystalDisk indicates that my drive is "100% good". My Windows account is set to "Administrator", and the permissions in the "security" properties of my SSD seem to indicate that I have "full control". Are there any other solutions?

Thank you in advance.

7 answers

  1.  Redbart
    Hello
    really surprising that an office file or photo disappears

    are you sure those files are not saved somewhere else?

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    1. ALED
      Hello @RedBart

      I am absolutely sure of this.
      For example, if I create a folder with a doc.txt inside this SSD, and I reboot my PC, there is no trace of this folder, nor the doc
      Moreover, a .mkv document is in the trash, and when I empty it and restart, this document comes back!
      1. Redbart
        I would say that a reinstallation is on the horizon

        this will not solve the problem, but it's a start for checking Windows files
        run an sfc/scannow

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        Take the time to comment!
        A thank you is appreciated.
        Mark as resolved if your problem has found a solution. I address everyone informally.
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        1. ALED
          Here is the result (almost disappointing)

          The Windows Resource Protection program found no integrity violations.
          3. ALED
            I executed the DISM command with the result: The operation was successful.
            So I then tried to empty my recycle bin and restart my PC, but nothing works, the file is still there.

            I have Norton antivirus, which after a complete system scan, finds nothing
            concerning.

            Is a complete Windows reset the solution?
            1. Redbart
              Deleted files reappear, saved files disappear
              Call the Ghostbusters!

              Run a scan with Malwarebytes

              chkdsk with option /f and /r?

              If that doesn’t help, ask for disinfection assistance in the virus/security section

              Reinstallation as a last resort

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              Take the time to comment!
              A thank you is appreciated.
              Mark as resolved if your problem is solved. I’m on a first-name basis with everyone.
              Vaccinate, get vaccinated, vaccinated.