View original (French)

SSD not recognizing changes after a reboot

ALED -  
Redbart Posted messages 20954 Registration date   Status Member Last intervention   -
Hello,
When I make changes to files stored on my hard drive, these modifications disappear after restarting my computer. I have run "chkdsk" several times, but it has not resolved this issue. However, CrystalDisk indicates that my drive is "100% good". My Windows account is set to "Administrator", and the permissions in the "security" properties of my SSD seem to indicate that I have "full control". Are there any other solutions?

Thank you in advance.

7 answers

  1.
    Redbart Posted messages 20954 Registration date   Status Member Last intervention   3 382
     
    Hello
    really surprising that an office file or photo disappears

    are you sure those files are not saved somewhere else?

    --
    Take the time to comment!
    A thank you is appreciated.
    Mark as resolved if your problem has been solved. I use the informal form with everyone.
    Vaccinate, vaccinate, vaccinated.
    0
  2. ALED
     
    Hello @RedBart

    I am absolutely sure of this.
    For example, if I create a folder with a doc.txt inside this SSD, and I reboot my PC, there is no trace of this folder, nor the doc
    Moreover, a .mkv document is in the trash, and when I empty it and restart, this document comes back!
    0
  3. Redbart Posted messages 20954 Registration date   Status Member Last intervention   3 382
     
    I would say that a reinstallation is on the horizon

    this will not solve the problem, but it's a start for checking Windows files
    run an sfc/scannow

    --
    Take the time to comment!
    A thank you is appreciated.
    Mark as resolved if your problem has found a solution. I address everyone informally.
    Vaccinate, vaccinate, vaccinated.
    0
  4. ALED
     
    Here is the result (almost disappointing)

    The Windows Resource Protection program found no integrity violations.
    0
  6. Redbart Posted messages 20954 Registration date   Status Member Last intervention   3 382
     
    the dism tools
    https://www.malekal.com/dism-reparer-fichiers-systemes-images-windows-10/

    do you have an antivirus, firewall, cleaned the PC with malwarebytes?

    --
    Take the time to comment!
    A thank you is appreciated.
    Mark as resolved if your problem has found a solution. I use the familiar form with everyone.
    Vaccinate, vaccinate, vaccinated.
    0
  7. ALED
     
    I executed the DISM command with the result: The operation was successful.
    So I then tried to empty my recycle bin and restart my PC, but nothing works, the file is still there.

    I have Norton antivirus, which after a complete system scan, finds nothing
    concerning.

    Is a complete Windows reset the solution?
    0
  8. Redbart Posted messages 20954 Registration date   Status Member Last intervention   3 382
     
    Deleted files reappear, saved files disappear
    Call the Ghostbusters!

    Run a scan with Malwarebytes

    chkdsk with option /f and /r?

    If that doesn’t help, ask for disinfection assistance in the virus/security section

    Reinstallation as a last resort

    --
    Take the time to comment!
    A thank you is appreciated.
    Mark as resolved if your problem is solved. I’m on a first-name basis with everyone.
    Vaccinate, get vaccinated, vaccinated.
    0