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ZOFOOT Site

Manued -  
 Stephanie -

Hello

I placed an order on the ZOFOOT website on December 7th.

My package has still not shipped and my account has been charged.

Despite sending 2 emails, I haven't received any response!

There is no phone number to contact them.

Can someone help me please?

Thank you

4 answers

  1.
    Afrikarnak Posted messages 17653 Registration date   Status Contributor Last intervention   Ambassadeur 14 520
     

    Hello

    ZOFOOT is a presumed fraudulent anonymous site (No Legal Notices/Terms & Conditions). No General Terms and Conditions. The site is likely located outside EU jurisdiction. No recourse is available.

    If a package is sent, it will be low-quality counterfeit.

    Football items are the perfect merchandise for building scam sites.

    See you!

    3
    1. Manued
       

      Thank you!

      Is there a possible appeal for a refund in your opinion?

      Because I have indeed been charged the amount!

      0
      1. Afrikarnak Posted messages 17653 Registration date   Status Contributor Last intervention   14 520 > Manued
         

        Re:

        Fraudulent sites never refund.. See if your credit card happens to cover this kind of damage..

        Thanks,

        0
      2. Manued > Afrikarnak Posted messages 17653 Registration date   Status Contributor Last intervention  
         

        Thank you anyway for your advice

        Have a good evening

        0
    2. Jiss
       

      Hello,

      Did you finally receive your package?

      Jiss

      -2
  2. bazfile Posted messages 58497 Registration date   Status Moderator Last intervention   20 273
     

    Hello.

    Before ordering from a site, especially when the prices are ridiculously low, you should look for information, for example on this forum; after that, it's too late, you won't be able to contact them outside of the contact form on the site.

    This site is in China, so since it's the Christmas period, don't expect to receive your order in less than two or three weeks or more, see the detailed information about the site.

    Another site selling counterfeit jerseys, these sites are rampant on the net; you should avoid ordering from these unknown sites that attract their customers with very low prices.

    bazfile
    Moderator/Security Contributor.
    A hello, a response, a thank you are always appreciated.

    3
    1. Manued
       

      Hello and thank you for your reply

      I am always very careful... except this time!

      I regret it deeply!

      Have a nice day and thank you again

      0
  3. Stephanie
     

    Avoid.

    Order placed and paid for 3 items.

    1st package lost (that can happen) 2nd package sent, and the problem is 1 only item in the bag (the cheapest one from the order) I'm battling with them. They tell me that the package left from there complete (weight recorded in their warehouse 1.76kg) the package in France before delivery is registered at 0.5kg I am missing 2 items, they don't want to hear anything, and even threaten to file a complaint because I opened a dispute with PayPal (payment method). Very dishonest. There was indeed a problem, and they don't want to hear anything. Meanwhile, I paid for several items and only received 1.

    0
  4. Leandro
     

    However, I ordered 2 sets, one in July and the other in May, and they arrived very well in 2 weeks (25€) the set!!

    -1