View original (French)

8GB RAM installed, 4 usable

Damien -  
 Anonymous user -

Hello,

The issue may be known, but I am unable to solve the problem despite several attempts.

I have 2 RAM sticks of 4 GB, so 8 GB of RAM installed. However, I have 3.95 usable according to Windows.

My motherboard is a B350M PRO-VDH, up to date. For the RAM: G.SKILL F4-2400C15D-8GIS.

I have unchecked the maximum memory option in the advanced options of the BOOT file.

I also tried with the registry editor, by changing the value from 0 to 1 in memory management.

Nothing works, I still have 3.95 GB usable.

I'm also surprised to see in the BIOS the frequency at 2133 MHz, despite choosing A-XMP on profile 2; I wonder if that could play a role.

Do you know how to fix this?

Thank you in advance.

7 answers

  1.
    madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   12 485
     

    Hello

    Which version of Windows do you have? 32 or 64 bits?

    Sincerely

    0
  2. Damien
     

    64 bits

    0
    1. madmyke Posted messages 52304 Registration date   Status Moderator Last intervention   12 485
       

      What do you see there?

      0
  6. Damien
     

    My motherboard is a B350M PRO-VDH, updated. For the RAM: G.SKILL F4-2400C15D-8GIS. The two sticks are the same.

    0
  7. Damien
     

    Hello,

    I followed the steps from the provided link, but none fixed the issue.

    I unplugged/replugged the RAM sticks in the different slots on the motherboard.

    I updated my BIOS (non-beta version).

    I ran a diagnostic with Memtest:

    Yet I still have the same problem :(

    0
  8. Anonymous user
     

    Hello,

    I know these RAM stick models, they are made for Intel, I had the same ones before in 8 GB sticks with blue screen or inability to start with 2, memtest told me they were good too, but I still changed them for Ripjaws and now there are no problems.

    0