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Connect my EPSON XP-2150 printer via USB

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U-sine Posted messages 3 Status Membre -  
U-sine Posted messages 3 Status Membre -

Hello,

I absolutely want to connect my EPSON XP-2150 printer via USB to my Mac Book Air running OS X El Capitan (version 10.11).
The installation goes smoothly and the printer is recognized. When I start a print job (either a test page from the utility or a PDF), it seems to start. The printer pulls a sheet but the printing never actually begins (I waited an entire day...).
Yet, everything is up to date in OS X, I installed the driver and even the apps recommended by Epson, I tried uninstalling and then reinstalling the printer, I tried changing the USB port and the cable, in short, I followed Apple’s troubleshooting recommendations but nothing works.

I should mention that my old Canon printer worked perfectly via USB on this port.

So I'm looking for help.

Thank you.


2 réponses

Réponse 1 / 2
Panth33ra Posted messages 23002 Registration date   Status Membre Last intervention   Ambassadeur 2 346
 

Hello,

Your printer doesn't seem to be using the USB cable. On the front, it shows... Wi-Fi
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U-sine Posted messages 3 Status Membre
 

Yet the manual clearly states that one can use the USB to connect to the computer in addition to WIFI.

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Panth33ra Posted messages 23002 Registration date   Status Membre Last intervention   2 346 > U-sine Posted messages 3 Status Membre
 

Hello,

Not working on anything but Windows, I’ll let my little buddies inform you. Hang on...

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Réponse 2 / 2
U-sine Posted messages 3 Status Membre
 

Problem solved by resetting the print system and reinstalling the driver.
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