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Samsung Tab 3: unable to download Amazon P. VIDEO

lehcim91 Posted messages 42 Status Member -  
Pierr10 Posted messages 13836 Registration date   Status Moderator Last intervention   -

Hello everyone.

Here is my problem in detail:

I have had a Samsung Galaxy Tab 3 (GT-P5210, Android version 4.4.2) for several years, on which I was watching Prime Video without any issues. I recently reset this tablet, and since then, I cannot download Prime Video, neither from the Play Store nor the Galaxy Store: "Your device is not compatible with this version."

I want to clarify that it is indeed the app that I cannot download, not the movie itself.

Does anyone have any idea what I can do to resolve this issue that did not exist yesterday on the same tablet?

Note that I also cannot switch the keyboard from qwerty to azerty, nor can I download the input languages.

Thank you everyone.


3 answers

  1.
    Pierr10 Posted messages 13836 Registration date   Status Moderator Last intervention   5 843
     

    Hello,

    Download the APK and try to install it.

    You can download it here: https://www.phonandroid.com/telecharger-amazon-prime-video.html
    (Link under the green bar).

    On this site, you have older versions that you can try if the latest one doesn't work: https://prime-video.fr.aptoide.com/versions

    What is well conceived is clearly stated,
    And the words to say it come easily.
    (Boileau)

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  2. lehcim91 Posted messages 42 Status Member
     

    Hello and thank you for your response, unfortunately neither of the solutions works:

    1 / the download is possible, but launching the program results in the following message: "a problem occurred while parsing the package",

    2/ the program downloads and launches but stays on an orange screen "aptoide" and closes right away,

    Thanks anyway for your efforts.

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