Unknown device connection: inability to disconnect it

Soso32 -  
Malik13224 Posted messages 13 Status Member -

Good evening, today on my Instagram account, I received the notification "a device is requesting access to connect" (followed by the location, which I am not at, and the device model). After that, I went to "your connections" and there I see that the device is "in use" even though I have never accepted the connection!!!

So I clicked on "log out" and each time: it logs me out of my account, even repeating the action does not work. How can I successfully log out the device? Has this happened to anyone before??

Thanks in advance


1 answer

  1. Malik13224 Posted messages 13 Status Member
     

    Hello*


    On mobile devices, you need to go to the three horizontal lines to open the menu. Then, select "Settings," and then "Login Activity" to see the connected devices. And click on (log out of all devices)


    (*) Basic element of politeness added by the CCM moderation!

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