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Error when sending messages abroad with Free

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NicolasFrs72 Posted messages 4 Status Membre -  
NicolasFrs72 Posted messages 4 Status Membre -

Hello everyone, here is my problem, I can no longer send messages abroad for at least a week, it shows me error 38, do you have the same issue or is it a problem with my phone?

Thanks for your reply

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Réponse 1 / 1
bazfile Posted messages 58430 Registration date   Status Modérateur Last intervention   20 245
 

Hello.

Download on your phone this Free app (Mobile config) there's nothing to do you open the app and it will instantly configure your phone with the correct SMS settings then you close the app and check if your error code is still present.

bazfile
Moderator/Security Contributor.
A hello, a reply, a thank you are always appreciated.
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NicolasFrs72 Posted messages 4 Status Membre
 

I have installed the app as requested, I changed the location of my SIM card to SIM card number 1, I restarted my phone as instructed in the app, but the app still shows me this message.

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bazfile Posted messages 58430 Registration date   Status Modérateur Last intervention   20 245 > NicolasFrs72 Posted messages 4 Status Membre
 

Your SIM card seems to be defective, check this with Free https://www.free.fr/freebox/informations/nous-contacter/abonne-mobile-free/

Also see https://mobile.free.re/assistance/167.html

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NicolasFrs72 Posted messages 4 Status Membre > bazfile Posted messages 58430 Registration date   Status Modérateur Last intervention  
 

Okay, thank you for your reply :)

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