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Samsung CLP 325 printer red button lit up

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_Ritchi_ Posted messages 21190 Registration date   Status Contributeur Last intervention   -

Hello,
The button on my Samsung CLP 325 printer stays constantly red. I have reinstalled the driver, cleaned the inside, unplugged and plugged it back in, nothing works. For your information, I am on Mac OS X 11. Do you have any ideas?

Thank you

Annie

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_Ritchi_ Posted messages 21190 Registration date   Status Contributeur Last intervention   6 125
 

Hello

According to Samsung, one of these conditions may illuminate the On Line light in a solid red:

• The printer paper is jammed inside your printer.

• A lid is not properly closed.

• The toner cartridge is not inserted correctly and needs to be reinstalled.

• One of the toner cartridges is empty.

• There is no paper in the paper tray.

• The paper inside the paper tray is not installed correctly.

If you have checked all these points and it is none of these, then check for blocked/broken sensors and switches that may cause the printer to think one of these conditions is true.

Ritchi
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