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Unsupported GPU processing mode

Xolotl Posted messages 51 Registration date   Status Member Last intervention   -  
ziggourat Posted messages 24643 Registration date   Status Contributor Last intervention   -

Hello,

Following a piece of advice from CCM, I downloaded a video editing program (DaVinci Resolve). I installed it without any difficulty.

However, when launching it, a window opens saying "GPU processing mode not supported, please check drivers and setup". There is no further information.

What does this mean? What should I do?

I have a laptop running Windows 11.

Thank you for your advice.

6 answers

  1.
    Xolotl Posted messages 51 Registration date   Status Member Last intervention  
     

    Thank you for your remarks,

    My PC is an HP, from 2018.

    I don't know the model

    Processor    Intel(R) Core(TM) i5-8250U CPU @ 1.60GHz   1.80 GHz
    Installed RAM    8.00 GB (7.89 GB usable)
    Device ID    6C09CDC5-43CE-4428-8741-423BDC13DEE0
    Product ID    00325-96269-82922-AAOEM
    System type    64-bit operating system, x64 processor

    Graphics card: Intel (R) UHD Graphics 620

    Thank you, but please know that I understand nothing about all this.

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  2. jeannets Posted messages 28402 Registration date   Status Contributor Last intervention   Ambassadeur 6 603
     

    OK, we have a better understanding of your topic... But...!!!

    Product or peripheral IDs are of no use here... however, knowing if it's Windows or Linux in 64 bits can be helpful, even if you don't understand it... sorry.

    In short, your processor includes a UHD620 graphics process, included in your Intel i5... If you don't have any other graphics cards in your PC, it means your software doesn't support the UHD620... But there's more.

    It also seems that a free registration key needs to be entered...???

    Your "DaVinci Resolve 18 free" software appears to only be validated for Windows 10...(maybe Win 11 too, but that's not stated)

    Its life is tumultuous with Blackmagic..!! see this reading

    https://forum.blackmagicdesign.com/viewtopic.php?f=21&t=90190&sid=94af096fdabe939d03495b0187b9f1a8

    It also seems that this software does quite advanced color processing and also supports multiple cameras, etc... and for that, it requires a powerful graphics card, or even several cards in parallel for more powerful processing...

    From what I've read, I assume your simple and unique integrated GPU can't handle it and that's the reason for the processing refusal...

    But that's just my opinion

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  3. Xolotl Posted messages 51 Registration date   Status Member Last intervention  
     

    Thank you very much for this clear answer.

    I will therefore uninstall DaVinci Resolve and look for another free program. Regarding my computer, I was too ambitious.

    From the list of video programs provided by Comment ça Marche https://www.commentcamarche.net/image-son/tv-video/1183-les-meilleurs-logiciels-gratuits-de-montage-video-pour-windows/, which programs could I install without any issues?

    Thanks in advance for these tips.

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  4. ziggourat Posted messages 24643 Registration date   Status Contributor Last intervention   5 340
     

    Hello,

    I'm leaving you a few software options (non-exhaustive list) that could probably work on your computer:

    - OpenShot Video Editor : https://www.openshot.org/fr/download/
    - Shotcut : https://shotcut.org/download/
    - VSCD Video Editor (you need to disable hardware acceleration for encoding in the options to possibly export): http://www.videosoftdev.com/fr/free-video-editor
    - Free version of VideoPad in French (export limited to AVI and WMV formats only), direct link: https://www.nch.com.au/components/fr/vpsetupfree.exe

    Sincerely

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  6. Xolotl Posted messages 51 Registration date   Status Member Last intervention  
     

    Thank you very much,

    Based on the programs offered by CCM https://www.commentcamarche.net/image-son/tv-video/1183-les-meilleurs-logiciels-gratuits-de-montage-video-pour-windows/, I downloaded Kdenlive. It seems to work with my computer.

    Have a nice day.

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    1. ziggourat Posted messages 24643 Registration date   Status Contributor Last intervention   5 340
       

      Hello,

      I didn't mention it because I don't use it, but if it works for you then all’s good ;-)

      Take care and happy editing,

      Bye

      0
  7. jeannets Posted messages 28402 Registration date   Status Contributor Last intervention   Ambassadeur 6 603
     

    Hello,

    You don't realize that you are talking about something obvious to you... and that we have no idea what you're talking about... So that needs to be corrected...

    Your interlocutor should be able to understand which brand of PC you are talking about, the model of that PC, its age, that’s useful too... and your GPU or graphics card... Brand and model..?

    Then we’ll see... The software that was recommended to you certainly works for many readers... who have the right GPU, the right drivers, and the right configuration..

    -1