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Monitor stuck at 64Hz and not recognized

Cobbin Posted messages 1 Registration date   Status Member Last intervention   -  
baladur13 Posted messages 47348 Registration date   Status Moderator Last intervention   -
Hello, I have a problem. I reset my PC to remove the software I don't use, but when I go to the display settings, nothing is offered to me and I'm stuck at 64Hz while my screen is 165Hz. My screen was working fine before the reset, so I'm trying to update the drivers, but there's nothing. I also noticed that when I check the device manager, my PC shows "Generic Plug-and-Play Monitor" instead of "27G2G3" (the name of my screen), which is an AOC.
Can someone help me please?

2 answers

  1.
    Panth33ra Posted messages 23158 Registration date   Status Member Last intervention   Ambassadeur 2 358
     
    Hello,
    Have you reinstalled the drivers for your AOC monitor?

    Source: https://eu.aoc.com/fr/gaming/support

    --
    ASUS ROG G752 VSK | QuadCore Intel i7 7700HQ | 32 GB-DDR4 | 2 SSD M.2 500 GB | 2 HDD Seagate 2TB | GeForce GTX 1070M 8 GB | 17.3" Screen (120 Hz) | DirectX 12 | Windows 10 (x64)
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  2. baladur13 Posted messages 47348 Registration date   Status Moderator Last intervention   14 398
     
    Hello,
    I think it would be good to go to the AOC website to look for the appropriate drivers...
    I can't find the reference 27G2G3
    But there are drivers for 27G2/BK
    See https://eu.aoc.com/fr/gaming/products/monitors/27g2-bk/downloads
    The direct link https://eu.aoc.com/api/frontberg/downloadable/dd55139d-0ad5-4d99-9bb6-6245be20c4e2/Windows_Drivers_27G2_27G2U.zip
    --
    It's very difficult to catch a black cat in a dark room.
    Especially when it's not there...
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