Blurry camera

Bonbaril -  
 Moune -
Hello,

For about ten days, I have been experiencing a problem with the camera on my P30 Pro.
It is the central sensor 40 MP f1.6 that remains blurry.

When I switch to wide-angle (20 MP f2.2 sensor), it's sharp, no problem.
When I zoom in a lot (20 MP f3.4 sensor), it's sharp too, no issues.

However, with the regular camera (central sensor 40 MP f1.6), it's very blurry (except when I switch to Macro mode or get very, very close to the phone).

I cannot fix the issue. I have deleted the camera's data, reset the camera settings, but nothing works, it stays blurry :(.
The device seems clean, no visible dust..

Do you know what causes this blur?
Is it a software problem? Or hardware?

Thank you.

3 answers

  1. tel_8608 Posted messages 1 Registration date   Status Member Last intervention   1
     
    Hello, it surely needs to be cleaned and treated with a scratch-resistant product if it is scratched, as scratches can cause a blurry effect.
    1
  2. Moune
     

    Hello, do you still have this problem because I've tried everything except resetting to factory settings. It seems to come from the new update, I am disappointed, nothing works.

    1
  3. Bonbaril
     
    Hello

    Thank you.
    But the device is in perfect condition, no dust or scratches. I looked closely. :(
    0