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Sound mode locked

tay -  
baladur13 Posted messages 47330 Registration date   Status Moderator Last intervention   -
Hello,
I broke the jack port on my LG 32LE33 TV while removing the headphones.
The problem: the TV stays in headphone connection mode... no sound and can't access the sound menu... because the TV is in headphone connection mode.
I've tried accessing the hidden menu but the methods don't work with my TV...
Any solution??
Can we create another audio output despite the headphone connection mode on the TV??
Thank you.

6 answers

  1.
    MPMP10 Posted messages 47351 Registration date   Status Member Last intervention   18 966
     
    Good evening,
    It needs to be repaired; no adjustments will fix this hardware issue.

    --
    Just a little note to say thank you, it's always nice to hear...
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  2. baladur13 Posted messages 47330 Registration date   Status Moderator Last intervention   14 391
     
    Hello,
    This TV has a digital optical audio output...
    You can therefore use this output to connect a device with an optical input or a digital-to-analog converter (DAC)
    What device (amplifier, home theater, soundbar, or headphones) do you plan to connect to the TV to get sound again?
    --
    It is very difficult to catch a black cat in a dark room.
    Especially when it isn't there...
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  3. tay
     
    Hello
    Thank you for your response..
    I only have a wireless headset but not Bluetooth.
    Yes, there is an optical audio output.
    The seller told me that even with a soundbar, nothing is guaranteed.. the problem comes from the TV being stuck in headset mode.
    What is a DAC???
    Thank you for answering.
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  4. tay
     
    Re
    My TV is old and therefore out of warranty
    Okay, I see the interest in a DAC.. but which one to choose?
    Is a single optical output enough?
    There are many models..
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  6. tay
     
    Good evening
    No..
    I just want to get the sound from the TV
    Right now I'm connecting the TV to the computer via HDMI but the sound is terrible..
    I'm surprised by the low price
    So I have to buy the equipment shown in the second link.
    Nothing else for the audio output??
    Speakers, amplifier, soundbar..?
    Sorry but I don’t know anything about it.
    Thanks again for taking the time
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    1. baladur13 Posted messages 47330 Registration date   Status Moderator Last intervention   14 391
       
      Getting sound back on the TV requires removing the broken jack piece from the headphone socket of the television...
      This takes some DIY skills.
      Unplug the TV from its power source, then open the back cover and see if it’s possible to pull out the broken piece with a mini screwdriver or other tools (which is not guaranteed at all).
      The other solution would be to remove or replace the jack socket, but that entails desoldering this socket from the TV's circuit.

      The solution proposed earlier is a makeshift way to reconnect headphones and/or an amplifier.
      I don't know what kind of external devices you have that can output sound.
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  7. tay
     
    Ok.. thanks
    We have already removed the jack port (female) from the TV by unscrewing it from the back.
    Completely broken.
    Aside from the headphones, I have nothing else.
    My question was:
    What equipment do I need to buy for sound output? With your connections from the second link?
    An amplifier, small soundbar, speakers.. with analog audio cable
    Will this equipment override the fact that the TV is stuck in headphone mode and.. impossible to access the sound menu since the jack port is broken? And the model is no longer under warranty..
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    1. baladur13 Posted messages 47330 Registration date   Status Moderator Last intervention   14 391
       
      Normally, the optical output works whether a headset is plugged in or not...

      Just check that in the "Sound" menu you have:
      Digital audio output to PCM
      Excerpt from the manual page 114


      What to buy....
      A soundbar with an optical input would be ideal
      then, with one of the DACs mentioned earlier, some speakers like PC speakers

      But that's a question of price

      Are you sure a TV repairman couldn't replace or simply remove the damaged female jack?
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