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DHgate site reviews.

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Jack_1057 Posted messages 1 Status Membre -  
bazfile Posted messages 58430 Registration date   Status Modérateur Last intervention   -

Hello, a few weeks ago I ordered a pair of Jordan 4 on DHgate and when trying to track my package I saw that it said (item returned from customs), which means in French (objet retourné par la douane). What should I do? Please help me ????????

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bazfile Posted messages 58430 Registration date   Status Modérateur Last intervention   20 245
 

Hello.

  what should I do please help me ????????


The only help I can offer you is a piece of advice: dream a little less and check a little more before ordering from a site; unrealistically low prices are definitely a sign of fraud.

It's counterfeit returned by customs, you've wasted your time and money, and with DHgate having almost only bad reviews, you should have checked before ordering from this site that seems quite shady, see:

https://forums.commentcamarche.net/forum/affich-35041431-dhgate-site-fiable-ou-pas

https://fr.trustpilot.com/review/fr.dhgate.com

This site being registered in China, you have no legal recourse against DHgate.com see this page.

USEFUL INFORMATION TO BE CONSULTED CAREFULLY.

Some rules must be followed before ordering from a site:

1- Check if there are reviews online.
2- Verify at the bottom of the page if the REQUIRED legal notices are present, see THIS PAGE.
Simple rule: NO LEGAL NOTICES, DO NOT ORDER.
3- Check if a postal address is present along with a phone number and email to contact the site in case of a problem.
4- If a postal address is provided, check if this address exists on https://www.google.com/maps/?ucbcb=1
5- Go to this site enter the homepage address of the site you wish to order from to see its location and how long it has been around.
6- When ordering from a foreign site, recourse in case of a problem is most often impossible.
7- Very low prices are signs of very poor quality counterfeits and sometimes fraud (you never receive the items).

REFUND SOLUTIONS IN CASE OF PROBLEMS:

SOLUTION 1

If the purchase was made via Paypal, request a refund SEE THIS PAGE.

SOLUTION 2

If the purchase was made via credit card, you can also get a refund through "chargeback," see THIS PAGE.

bazfile
Moderator/Security Contributor.
a hello, a response, a thank you are always appreciated.
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