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Reset HP Envy 6000e Series Wi-Fi

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Pauline -  
 Pauline -
Hello everyone,
I have installed fiber at home and therefore changed my box. Since then, I can't get the Wi-Fi back on my printer and I'm completely stuck. I have tried looking online but I don't have the solution.
Does anyone know how to get the Wi-Fi back on my printer?
Thank you for your responses and have a great day.
Pauline

2 answers

  1.
    kaumune Posted messages 22605 Registration date   Status Contributor Last intervention   5 160
     
    Hi

    You just needed to set the same SSID and the same security key as your previous box

    Otherwise, briefly press the WPS button on your Livebox and hold the Wifi and Power buttons on the printer for more than 3 seconds

    (Page 26 of the user manual)

    The connection will be established automatically
    3
    1. Pauline
       
      Thank you for your help. A trick so simple that I just couldn't find it. I will keep the guide carefully.
      Thanks again
      Have a nice day
      0
  2. georges97 Posted messages 14638 Registration date   Status Contributor Last intervention   2 949
     
    Hello,

    You did not specify the model of the box, as the procedure may vary. A complete tutorial is available on the HP website:

    https://support.hp.com/ca-en/document/c06609555

    Best regards
    0
    1. Pauline
       
      Hello, it’s a Livebox 5 from Orange.
      Do I need to delete the HP Smart printer to redo the procedure?
      Have a good day.
      0
      1. georges97 Posted messages 14638 Registration date   Status Contributor Last intervention   2 949 > Pauline
         
        This should facilitate the installation by removing previous settings that correspond to your old network.

        It is not always necessary if it only manages the driver, but in the case of HP (I do not have a printer of this brand), it is a complete manager that will install the modules specific to the scanner and the wifi connection.

        If applicable, this installs the latest version of this printing kit.
        0