Reset HP Envy 6000e Series Wi-Fi

Solved
Pauline -  
 Pauline -
Hello everyone,
I have installed fiber at home and therefore changed my box. Since then, I can't get the Wi-Fi back on my printer and I'm completely stuck. I have tried looking online but I don't have the solution.
Does anyone know how to get the Wi-Fi back on my printer?
Thank you for your responses and have a great day.
Pauline

2 réponses

kaumune Posted messages 22694 Registration date   Status Contributeur Last intervention   5 156
 
Hi

You just needed to set the same SSID and the same security key as your previous box

Otherwise, briefly press the WPS button on your Livebox and hold the Wifi and Power buttons on the printer for more than 3 seconds

(Page 26 of the user manual)

The connection will be established automatically
3
Pauline
 
Thank you for your help. A trick so simple that I just couldn't find it. I will keep the guide carefully.
Thanks again
Have a nice day
0
georges97 Posted messages 14496 Registration date   Status Contributeur Last intervention   2 890
 
Hello,

You did not specify the model of the box, as the procedure may vary. A complete tutorial is available on the HP website:

https://support.hp.com/ca-en/document/c06609555

Best regards
0
Pauline
 
Hello, it’s a Livebox 5 from Orange.
Do I need to delete the HP Smart printer to redo the procedure?
Have a good day.
0
georges97 Posted messages 14496 Registration date   Status Contributeur Last intervention   2 890 > Pauline
 
This should facilitate the installation by removing previous settings that correspond to your old network.

It is not always necessary if it only manages the driver, but in the case of HP (I do not have a printer of this brand), it is a complete manager that will install the modules specific to the scanner and the wifi connection.

If applicable, this installs the latest version of this printing kit.
0