Alcatel landline phone locked
Lylyfou
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Lylyfou -
Lylyfou -
Hello, my internet provider had me switch my Alcatel F630 landline phone to Wi-Fi mode. Since then, the phone has lost some functions such as the directory, and I can't create a new one. I tried resetting the settings to default, but it doesn't work. What can I do to regain the functions of my phone? Thank you.
3 réponses
Hi,
internet provider?
wifi mode?
Apparently, it's just a DECT
is the phone provided by him or do you have it?
See in case of problem
internet provider?
wifi mode?
Apparently, it's just a DECT
is the phone provided by him or do you have it?
See in case of problem
Hello,
The fact that the F630 handset has been connected to the Livebox results in the loss of all functionalities of the original base.
However, it is possible to go back.
To do this, you need to...
1) disconnect the handset from the Livebox
2) reconnect the handset to its original base (Alcatel)
3) reconnect the base to the TEL socket of the Livebox with a telephone cable.
What is the model of your Livebox? This is so that I can find the disassociation procedure for you.
As for reconnecting the handset to its base, see the F685 manual (more detailed) on page 18, paragraph 9.1 ASSOCIATE / REASSOCIATE A HANDSET
The F685 manual: https://www.alcatel-home.com/sites/default/files/product/1391/files/alcatel-f685-f685-voice-guide-utilisation-complet.pdf
--
It's very difficult to catch a black cat in a dark room.
Especially when it's not there...
The fact that the F630 handset has been connected to the Livebox results in the loss of all functionalities of the original base.
However, it is possible to go back.
To do this, you need to...
1) disconnect the handset from the Livebox
2) reconnect the handset to its original base (Alcatel)
3) reconnect the base to the TEL socket of the Livebox with a telephone cable.
What is the model of your Livebox? This is so that I can find the disassociation procedure for you.
As for reconnecting the handset to its base, see the F685 manual (more detailed) on page 18, paragraph 9.1 ASSOCIATE / REASSOCIATE A HANDSET
The F685 manual: https://www.alcatel-home.com/sites/default/files/product/1391/files/alcatel-f685-f685-voice-guide-utilisation-complet.pdf
--
It's very difficult to catch a black cat in a dark room.
Especially when it's not there...
Hi Edouard,
Would the directory be based on the phone?
Weird,
but practical, that's true, with a duo or a trio.
In any case,
the handset is not connected via wifi but via DECT to the box, I'm putting the link in response to the question asked above.
I specify this because there are also IP phones that really work on wifi, but not those ones.
Would the directory be based on the phone?
Weird,
but practical, that's true, with a duo or a trio.
In any case,
the handset is not connected via wifi but via DECT to the box, I'm putting the link in response to the question asked above.
I specify this because there are also IP phones that really work on wifi, but not those ones.
Hello,
This is a Livebox5.
I will try to re-associate the handset with its base using the manual for the F685 that you provided. Thank you. I will keep you updated. Thank you.
This is a Livebox5.
I will try to re-associate the handset with its base using the manual for the F685 that you provided. Thank you. I will keep you updated. Thank you.
Here is the procedure to unassociate from the Livebox 5.
https://assistance.orange.fr/telephone/telephone-par-internet/toutes-les-livebox/installer-et-utiliser/associer-le-telephone-a-la-livebox/telephone-hd-supprimer-l-association-a-la-livebox-5_323729-858735
https://assistance.orange.fr/telephone/telephone-par-internet/toutes-les-livebox/installer-et-utiliser/associer-le-telephone-a-la-livebox/telephone-hd-supprimer-l-association-a-la-livebox-5_323729-858735
I'll check your link to see if it can help me. Thank you.