The Wi-Fi card won't work.

Question

Hello, I have a problem with my Wi-Fi card. For over a month, my Wi-Fi card sometimes refuses to work for several hours and then starts working again without me knowing why. It's an Intel(R) Wi-Fi 6 AX201 160MHz. When I check my device manager, it shows code 43. I've already tried uninstalling the device, updating the driver, using an older version of the driver, and it still refuses to work. Does anyone know what I should do to make it work again? Thank you

billmaxime · Answer

Hi  what OS is your PC running? (W10)  Post a screenshot of your device manager via Cjoint --> click here  See you  -- the radiation level is higher at the unemployment office than in Chernobyl

billmaxime · Answer

re  download this driver to your desktop --> click here  run it as administrator (right click)  after installation, restart your pc and let me know how it works  @+  -- the radiation level is higher at the unemployment office than at Chernobyl

billmaxime · Answer

re  It hasn't changed anything  Do you still have the alert on the Wifi device in the Device Manager?  See you later  -- The radiation level is higher at the unemployment office than at Chernobyl.

billmaxime · Answer

re  ok, do this:  right-click on the Wifi device --> uninstall  then click on Action (at the top in the menu bar) --> scan for hardware changes  let me know how it goes  @+  -- the radiation level is higher at the employment office than at Chernobyl

billmaxime · Answer

re  don't you have another antivirus besides Windows Defender on the PC?  in search, type WINVER and click on Open  give me the version of W10 that is installed on the PC  example    @+  -- the radiation level is higher at the employment center than at Chernobyl

Agecom · Answer

I have Norton Security, it came with the PC. It is version 21H2.

billmaxime · Answer

I have Norton Security; it came with the PC.  Do you mean "pre-installed" on the PC?  PS: didn't you take a subscription for Norton?  Check in Programs and Features in the Control Panel, what version of Norton is it (360 etc...)  See you later  -- The radiation level is higher at the unemployment office than at Chernobyl.

Agecom · Answer

I deactivated it, I don't use it but I haven't taken the time to uninstall it since I reset my PC this week.

billmaxime · Answer

I disabled it, I don't use it but I haven't taken the time to uninstall it since I reset my PC this week.  Personally, I would delete it, Windows Defender will do the same job.  Give me the Wifi device identifier --> click here  PS: the first line is enough, post it via a copy/paste in your response  Also check the date and version of the driver, and provide the information    @+

Agecom · Answer

It's done, it’s uninstalled. Identifier: PCI\VEN_8086&DEV_06F0&SUBSYS_00748086&REV_00 Driver: 06/29/21 22.70.0.6

billmaxime · Answer

re  It's done, it's uninstalled.  ok  for the date and the driver version, I gave you the latest one from the Intel site  in the image    was the driver installed correctly?  did you restart the PC?  @+  -- the radiation level is higher at the employment office than at Chernobyl

Agecom · Answer

I restarted once more and now I have version 22.110.1.1 I no longer have code 43 but now there is code 10.

billmaxime · Answer

re  for code 10, do this:  right-click on the Wifi device --> update the driver  let me know what happens  @+  -- the radiation level is higher at the unemployment office than at Chernobyl

Agecom · Answer

I can't update it, it's the latest version.

billmaxime · Answer

I can't update it, that's the latest version.  Do you have an error message?  Anything else?  See you later.  -- The radiation level is higher at the unemployment office than in Chernobyl.

Agecom · Answer

The code 10 remains but that's all.

billmaxime · Answer

re  ok, do this:  download 7zip to your desktop --> click here  run it as administrator to install  Download this driver --> click here and put it in your documents. Right-click on --> Intel-FORCED-10x64-22.120.0.3_9x-drp.zip Select --> 7Zip Choose --> extract to "Intel-FORCED-10x64-22.120.0.3_9x-drp\" Go to Device Manager. Right-click on the device Update driver Browse my computer ...... Choose from a list of drivers... Have Disk Browse Go to your documents Go to the extracted driver folder --> Folder --> Intel Folder --> FORCED Folder --> 10x64 Folder --> 22.120.0.3_9x Select the file --> Netwtw08.INF and OK Restart    let me know how it goes (installation etc...)  @+  -- the radiation level is higher at the employment office than at Chernobyl

Agecom · Answer

I had no problem with the installation and now I have version 22.120.0.3 but I still have error code 10.

billmaxime · Answer

re  uninstall the driver completely via the device manager, and in the control panel  install the driver manually --> click here  let me know how it goes  PS: I'm going to sleep  @+  -- the radiation level is higher at the job center than at Chernobyl

billmaxime · Answer

hi  Now the error code 43 has come back I had forgotten to mention that I have a dual boot on my PC and the wifi works very well on Ubuntu   so it's Windows that's causing the mess...  check Windows Update to see if you have any optional updates --> Drivers  catch you later  -- the radiation level is higher at the unemployment office than in Chernobyl

billmaxime · Answer

re

Did you see/read Auryliens message --> click here

There are only Windows 11 updates in the optional updates

It means there’s no update for the driver...

Check if Auryliens solution resolves your problem while waiting for a new driver to be available for your Wifi/Bluetooth

If you have any questions...

See you later

--
The radiation level is higher at the employment office than at Chernobyl

billmaxime · Answer

I restarted the PC after enabling Bluetooth and it still doesn't work.   I think Bluetooth must be disabled  Test it and let us know what it gives  @+  -- The radiation level is higher at the job center than at Chernobyl

billmaxime · Answer

re

to see what's running on your PC, do this and post the reports

download FRST from (Fabar) to your desktop --> click here

PS: choose the one that corresponds to your PC (32 or 64 bits) --> click here

run it as an administrator (right click)

at the end of the scan, the FRST and ADDITION reports will appear on your desktop and in C:\FRST\LOG

post the reports via cjoint --> click here

@+

--
the radiation level is higher at the employment office than at Chernobyl

Agecom · Answer

Je ne peux pas accéder à des liens externes. Veuillez fournir le texte que vous souhaitez traduire.

billmaxime · Answer

re  ok, go have a coffee while I read the reports  @+  -- the radiation level is higher at the employment center than in Chernobyl

billmaxime · Answer

re ok, do this in the order indicated: as the PC is a laptop, plug it into the mains before executing the operations 1) open FRST copy all the text below: (from Start:: to End::) Start:: CreateRestorePoint: CloseProcesses: Startup: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\SetupRST_ModeSwitch.lnk [2022-03-01] ShortcutTarget: SetupRST_ModeSwitch.lnk -> C:\Users\gauth\AppData\Local\Temp\Rar$EXa8264.5709\SetupRST.exe (No file) Task: {105D676A-D551-4274-81E7-97AC52E4FD87} - \Microsoft\Windows\Speech\HeadsetButtonPress -> No file <==== WARNING Task: {13522926-4735-4D3B-9F84-B99566D3BD02} - \OneDrive Standalone Update Task-S-1-5-21-2624543091-1633422220-3258912975-500 -> No file <==== WARNING Task: {1949073A-8FDA-4EA4-8E59-407CDB02440F} - \Microsoft\Windows\WindowsUpdate\sihpostreboot -> No file <==== WARNING Task: {1DCB8775-77B0-429D-BB6D-99991512E059} - System32\Tasks\IUM-F1E24CA0-B63E-4F13-A9E3-4ADE3BFF3473 => C:\Program Files (x86)\Intel\Intel(R) Update Manager\bin\iumsvc.exe --automatic (No file) Task: {3AD298F8-9FA5-44ED-9089-0EF27F5E7A56} - \NvDriverUpdateCheckDaily_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8} -> No file <==== WARNING Task: {4A2E509A-9D97-4975-9E39-26CD09D9F7FC} - \NVIDIA GeForce Experience SelfUpdate_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8} -> No file <==== WARNING Task: {95A03ECC-B299-484C-840F-8EEE2269447E} - System32\Tasks\OneDC_Updater => C:\Users\gauth\Documents emp\OneDC_Updater\OneDC_Updater.exe [5311400 2021-04-16] (Micro-Star International CO., LTD. -> Micro-Star International Co., Ltd.) <==== WARNING Task: {AC702556-844B-4598-A171-A5495A4CD4AE} - \NvTmRep_CrashReport2_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8} -> No file <==== WARNING Task: {B086808C-D922-4EA3-850C-117915E3CE87} - \NvNodeLauncher_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8} -> No file <==== WARNING Task: {BDC267EB-A799-418A-BADA-4B8F1AA896A8} - \NvBatteryBoostCheckOnLogon_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8} -> No file <==== WARNING Task: {BE4A675C-4478-4A07-9545-F2186B6A519B} - \NvProfileUpdaterDaily_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8} -> No file <==== WARNING Task: {CBFB6BE6-9828-4121-A91C-8ADE8B6B1C36} - \Microsoft\Windows\Management\Provisioning\PostResetBoot -> No file <==== WARNING Task: {CC0A6A1E-4637-4C1A-BD2A-A9A9E20BDCA6} - \NvTmRep_CrashReport4_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8} -> No file <==== WARNING Task: {D0BD60E0-C661-4340-ADE7-CEEC34B9AF28} - \MSILEDKeeper2_Host -> No file <==== WARNING Task: {EC4AD02A-CB39-40E6-A0D5-02E448F12B62} - \NvProfileUpdaterOnLogon_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8} -> No file <==== WARNING Task: {F0DC6320-A938-447F-81FB-D3F41B56C1DF} - \NvTmRep_CrashReport1_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8} -> No file <==== WARNING Task: {FB40A65D-E69E-4CB3-A498-42B972862014} - \NvTmRep_CrashReport3_{B2FE1952-0186-46C3-BAEC-A80AA35AC5B8} -> No file <==== WARNING 2022-02-21 14:34 - 2022-02-21 14:34 - 000000000 ___HD C:\avast! sandbox 2022-02-21 14:33 - 2022-02-21 14:33 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\RelevantKnowledge 2022-02-21 14:32 - 2022-02-21 14:32 - 000000000 ____D C:\ProgramData\Microsoft\Windows\Start Menu\Programs\SAntivirus 2022-03-12 01:36 - 2020-03-22 16:48 - 000000000 ____D C:\ProgramData\Norton 2022-03-09 19:29 - 2020-03-22 16:49 - 000000000 ____D C:\Users\Public\Symantec 2022-03-09 19:27 - 2020-03-22 16:47 - 000000000 ____D C:\ProgramData\NortonInstaller AV: Norton Security (Enabled - Up to date) {1122B19A-E671-38EC-8EAC-87048FD4528D} AV: Norton Security (Enabled - Up to date) {A2708B76-6835-6565-CB96-694212954A75} FW: Norton Security (Enabled) {9A4B0A53-225A-643D-E0C9-C077EC460D0E} FW: Norton Security (Enabled) {291930BF-AC1E-39B4-A5F3-2E31710715F6} AlternateDataStreams: C:\ProgramData\DisplaySessionContainer1.log:F107EE40EF [10] AlternateDataStreams: C:\ProgramData\DisplaySessionContainer1.log_backup1:2DD1EC5C91 [10] AlternateDataStreams: C:\ProgramData\mntemp:8EAD8B3507 [10] AlternateDataStreams: C:\ProgramData\NvcDispCorePlugin.log:AAE9D2281E [10] AlternateDataStreams: C:\ProgramData\NvcDispCorePlugin.log_backup1:E79F04DA79 [10] AlternateDataStreams: C:\ProgramData\NVDisplay.ContainerLocalSystem.log:5ACBC90093 [10] AlternateDataStreams: C:\ProgramData\NVDisplay.ContainerLocalSystem.log_backup1:A416BDA264 [10] AlternateDataStreams: C:\ProgramData\NVDisplayContainerWatchdog.log:204739A7F2 [10] AlternateDataStreams: C:\ProgramData\NVDisplayContainerWatchdog.log_backup1:C3CA1050CA [10] AlternateDataStreams: C:\ProgramData\Microsoft\Windows\Start Menu\desktop.ini:B1DA6C571C [10] AlternateDataStreams: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Access.lnk:A1B76439FE [10] AlternateDataStreams: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Brave.lnk:CB61E089FA [10] AlternateDataStreams: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\desktop.ini:41964AA945 [10] AlternateDataStreams: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Excel.lnk:B96E9B8455 [10] AlternateDataStreams: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Firefox.lnk:980850BA8A [10] AlternateDataStreams: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Immersive Control Panel.lnk:DC8F23BC3A [10] AlternateDataStreams: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Intel Processor Diagnostic Tool 64bit.lnk:B1D0A4B7DD [10] AlternateDataStreams: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\MSI App Player.lnk:562C0EE046 [10] AlternateDataStreams: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Outlook.lnk:5465085A2F [10] AlternateDataStreams: C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PowerPoint.lnk:1DC1525F34 [10] AlternateDataStreams: C:\Users\Public\Documents\profile.tmp:05863863DC [10] SearchScopes: HKU\S-1-5-21-1932392639-1617188271-1299830694-1001 -> DefaultScope {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKU\S-1-5-21-1932392639-1617188271-1299830694-1001 -> {11BCF43B-9E58-4104-A676-52AFC5DD9AA0} URL = CMD: sfc /scannow EmptyTemp: Reboot: End:: when the script is copied, click on fix in FRST let the correction take place with FRST and restart the PC when prompted when the PC has restarted, you will have 1 file FIXLOG on the desktop, post it by copying it in your response 2) run a scan with Malwarebytes, and post the report after quarantining the detected items --> click here if you have any questions... @+ -- the radiation level is higher at the job center than at Chernobyl

billmaxime · Answer

re  ok, take care  @+  -- the radiation level is higher at the job center than in Chernobyl

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