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Motherboard Change Stuck in BIOS

Noe934 Posted messages 47 Status Member -  
flo88 Posted messages 28492 Registration date   Status Contributor Last intervention   -
Hello,

Recently I changed my motherboard. I installed it myself...
I am then asked to boot.
But I originally intended to use my old hard drive to boot, but even if I set "hard disk" as the first option and save, it doesn't work...
I then searched online with a USB key and I see that I need to download an ISO and that it would make me lose all of my data on the hard drive.

Do you have any solutions to avoid losing anything?

Thank you



ps: I have a screen problem ;)

motherboard: MSI Z 590 A PRO

18 answers

  1.
    flo88 Posted messages 28492 Registration date   Status Contributor Last intervention   Ambassadeur 5 170
     
    Hello
    A motherboard change requires a minimum of preparation, first uninstalling the old motherboard's drivers, then understanding the configuration of the system disk (NTFS? GPT?, and UEFI or legacy?)
    Were these steps followed?

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  2. Noe934 Posted messages 47 Status Member 10
     
    Hello flo88

    Ouch! I indeed haven't done these steps, could you guide me or redirect me to a website?
    Is it necessary to remove my old motherboard to uninstall the drivers? Because it burned out...
    And for the rest, I haven't prepared for it, but I'm ready to do what's necessary.

    Thank you and I'm sorry for my ignorance.
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  3. Noe934 Posted messages 47 Status Member 10
     
    I also saw that only one license is valid per PC. So what do we do when our motherboard crashes and we can't get rid of our license?
    Not sure I understand everything...
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  4. flo88 Posted messages 28492 Registration date   Status Contributor Last intervention   Ambassadeur 5 170
     
    The license is not a problem. It can be sorted out without issue later.

    What version of Windows was installed before?

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  6. Noe934 Posted messages 47 Status Member 10
     
    Windows 10 Home, after that I won't be able to tell you which one precisely... one of the latest versions...
    If there is a way to know without the old motherboard, I am interested.

    So I need to download an ISO of the same version onto a USB key? What should I do?

    Thank you.
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  7. flo88 Posted messages 28492 Registration date   Status Contributor Last intervention   Ambassadeur 5 170
     
    The ideal is to start up from the disk with the existing Windows.

    Do you know if your previous BIOS was configured in legacy or UEFI?
    You need to find that setting in your BIOS and try switching from one to the other.

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  8. Noe934 Posted messages 47 Status Member 10
     
    My old BIOS was in UEFI
    You should also know that my old motherboard was a Gigabyte, so I don't know if that changes anything, but well...
    So I need to look for the option in my current BIOS and set it to UEFI, right?

    Thank you
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  9. Noe934 Posted messages 47 Status Member 10
     
    Ok, my BIOS was already in UEFI (attachment)
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  10. Noe934 Posted messages 47 Status Member 10
     
    What should I do next?

    Thank you
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  11. flo88 Posted messages 28492 Registration date   Status Contributor Last intervention   Ambassadeur 5 170
     
    try in CSM

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  12. Noe934 Posted messages 47 Status Member 10
     
    But what should I do in CSM?
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  13. Noe934 Posted messages 47 Status Member 10
     
    Hi,
    Could you tell me the main steps so that I can look on my side to avoid taking 10 days? ;)
    And also to not take up too much of your time.
    Thank you
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  14. Noe934 Posted messages 47 Status Member 10
     
    I don't think I linked my license to my device. Do I need to buy a license again?
    What solutions are there?

    Thank you
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    1. flo88 Posted messages 28492 Registration date   Status Contributor Last intervention   5 170
       
      The licensing issue is secondary; first, you need to manage to restart your PC from the drive where Windows is installed. It won't be too happy about it since the drivers weren't prepared, but this is rarely a problem when sticking to the same brand of platform (Intel to Intel, for instance).
      Post pictures of your BIOS wherever the drives are listed.
      Another question, was your previous installation with the old motherboard eligible for the upgrade to Windows 11? If so, you need to disable TPM 2 and secure boot.
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  15. Noe934 Posted messages 47 Status Member 10
     
    It's good, I managed to start my PC on the Windows from the hard drive but as I said, the drivers are not installed and my peripherals are not detected... I was told I needed to reinstall Windows 10 via a bootable USB drive. However, when I download the Windows 10 tool onto the USB from another PC (which is on Windows 11), it crashes at some point...
    Do you have another solution?
    Thank you.
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  16. Noe934 Posted messages 47 Status Member 10
     
    Yes, I believe my old motherboard was eligible for Windows 11, but is there a reason I need to disable TPM 2.0 and secure boot?
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    1. flo88 Posted messages 28492 Registration date   Status Contributor Last intervention   5 170
       
      Recent motherboards are configured to integrate TPM and Secure Boot from the start, which is not the case for older ones.

      Now that you have access to your old Windows, uninstall the old drivers you've identified (sound card, LAN, chipset)
      And install those from the new motherboard you received.
      Reinstalling Windows from scratch is unnecessary, don't listen to those who tell you otherwise.
      For the license, once you're connected to the internet, it will simply be a matter of reactivating it. If a license number is asked for, the one you have will suffice even if it originally belongs to Windows 7.
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      1. Noe934 Posted messages 47 Status Member 10 > flo88 Posted messages 28492 Registration date   Status Contributor Last intervention  
         
        Hello,
        I understand, I trust you.
        Is it necessary to uninstall all of my drivers or just those for my motherboard?

        Thank you.
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  17. Noe934 Posted messages 47 Status Member 10
     
    Hi, I uninstalled all the drivers, and I've noticed several things.
    Note that all the installed drivers come from the motherboard's site.

    - The first is that the installation of the graphics driver (from my motherboard, I think) doesn't work. (attached file)

    - The second is that my USB ports at the front don't work, or not completely, because when I connect a device
    it gives me an alert that my device is not recognized.

    And the light on my headset turns on and off, I also tested with my keyboard and got the same result.
    Note that my USB ports at the back (on my motherboard) work great.
    Before downloading the new drivers, I was already experiencing this.

    - The third is that there is no longer an "attention" symbol in the device manager next to the problematic drivers.
    And my ethernet cable works well.

    Do you have any solutions?
    Thank you
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    1. flo88 Posted messages 28492 Registration date   Status Contributor Last intervention   5 170
        
      Note that all the installed drivers come from the motherboard manufacturer's website.


      These?:

      https://fr.msi.com/Motherboard/Z590-A-PRO/support#down-driver&Win10%2064

      The most important drivers are those for the chipset (System & Chipset Drivers) and LAN; the others will be installed via Windows Update or by Windows 10 itself.

      As for the graphics driver, is your screen connected to a dedicated graphics card or to the motherboard output? If you have a specific graphics card, the Intel graphics driver is unnecessary. ?

      And finally, for USB, if it works when plugged directly into the motherboard but not in the front ports, it means the latter may be poorly connected to the motherboard. Be careful, reversing these connections can damage the connected USB device....
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      1. Noe934 Posted messages 47 Status Member 10 > flo88 Posted messages 28492 Registration date   Status Contributor Last intervention  
         
        Yes, in the "driver" tab, I replaced all the faulty drivers with these and everything works, except for the USB ports at the front...
        Yes, indeed I have a graphics card so it's of no use...
        Thank you for your information, so it's due to a bad connection on the motherboard? Which one could it be?

        Is there anything else I need to do besides fixing the USB ports?

        Thank you!
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  18. Noe934 Posted messages 47 Status Member 10
     
    I also have a problem with my Windows activation (attached)

    Do you have a solution?
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    1. flo88 Posted messages 28492 Registration date   Status Contributor Last intervention   5 170
       
      You need to "activate Windows now", connected to the internet it will search and probably won't succeed, asking for a license number. You will need to use the one that you used during the first installation, either from W10 or from W7 or 8 if it was an upgrade from your previous PC.

      For the USB, there should be a 4-pin connector or an 8-pin block plugged into the bottom of the motherboard that goes to the front USB ports. This may be misaligned or offset.
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  19. Noe934 Posted messages 47 Status Member 10
     
    As for Windows, I couldn't find my old key, so I bought one for 2 euros on Rakuten.
    But even when I entered it, it still doesn't work...
    It says: "Windows has reported that the hardware of your device has been changed. Error code: 0xC004F211"
    (attached)

    (I've hidden the ID just in case)
    It's probably due to my motherboard change?

    How can I fix this problem?

    Thank you.
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    1. flo88 Posted messages 28492 Registration date   Status Contributor Last intervention   5 170
       
      Make "modify the product key"
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