Hp envy 6022e printer offline

Bibi -  
billmaxime Posted messages 50510 Registration date   Status Contributeur Last intervention   -
Hello,
my printer was working perfectly yesterday, and since I ran out of ink, I changed the cartridges. Since then, it has not been connected to Wi-Fi, without me touching anything, and the installed driver says "printer offline." The Wi-Fi light behind the printer is off, and the driver cannot find my printer, which is actually listed in "printer and scanner settings."
Can you give me an idea for a fix?
Thanks a lot.

5 réponses

Luz
 
Hello,

Have you allowed your printer to connect to the Internet on its own to perform internal firmware updates?
Often, the firmware, the internal software of the printer, serves to disable it if you use generic products. Therefore, you must prevent any internal firmware updates for the printer.

However, you can check the official website for an update to the driver, which logically does not disable the printer.

On the official HP website, the firmware was updated in January 2022,
the scanning driver was updated in March 2022, and the printer setup software in February 2022.

I can't provide a link, so launch a search: HP envy 6022e driver.

Be aware that HP and Epson enjoy disabling their printers with microchips to force you to buy new ones, which is known as planned obsolescence, a crime in France.

There are Russian sites that offer small software to hack these chips and get the printer working again.

Cheers.
0
billmaxime Posted messages 50510 Registration date   Status Contributeur Last intervention   6 145
 
Hi

Check if this can help you --> click here

See you

--
The radiation level is higher at the job center than at Chernobyl.
0
Bibi
 
Hello, I also checked using this site, the printer is still offline even though it is recognized by the computer.
Thank you
0
Luz
 
Hello,

Check the Wifi on your computer and your router.
Are they generic cartridges?
Remove the new cartridges, uninstall the driver, clean, restart Windows, and reinstall the driver.

Hi.
0
billmaxime Posted messages 50510 Registration date   Status Contributeur Last intervention   6 145
 
Hi

check if this can help you --> click here

@+

--
the radiation level is higher at the unemployment office than in Chernobyl
0