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EPSON WF-3640 & WF-3520 Printers

Jack59162 Posted messages 3 Status Member -  
jmarion3 Posted messages 49487 Registration date   Status Contributor Last intervention   -
Hello everyone.
I would like to get some advice regarding EPSON printers.
This has happened twice now. Following recommendations from a website, I held down the power button while disconnecting the printer’s power supply; this is a WF-3640.
After this operation, the printer should have restarted, but it remains desperately off.
I also performed the same operation with another EPSON printer, also a WF-3520, which also remains desperately off.
Is there anyone who could please help me and provide advice?
On my WF-3640, I just changed the print head (myself), it worked, but it was in the ink charging phase for the new head.
Thank you for your help and advice.
Best regards.

1 answer

  1.
    jmarion3 Posted messages 49487 Registration date   Status Contributor Last intervention   5 508
     
    Hello .....

    Just so you know, I don't know this printer (WF3640) at all, but while browsing the user manual, I saw that it is possible to reset it to factory settings... and that could potentially solve your issue.... (subject to confirmation) but I think it's worth a try since you didn't specify why you want to reset this printer..
    On the control panel, there is also a reset button No. 5; what is it for??



    Link to the WF 3640 manual ► Here
    For resetting the printer to factory settings ► See page 295 of the manual
    Talk to you later, and we’ll see about the second printer afterwards if that's okay
    Best regards
    1
    1. Jack59162 Posted messages 3 Status Member
       
      Thank you very much. I will try.
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      1. jmarion3 Posted messages 49487 Registration date   Status Contributor Last intervention   5 508 > Jack59162 Posted messages 3 Status Member
         
        Did you receive an error message or anything else before the printer stopped?
        Thank you for your feedback and see you later!
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    2. Jack59162 Posted messages 3 Status Member
       
      I went through the documentation, thank you again, but unfortunately, the answer to my problem is not there.
      The problem is that I have absolutely nothing on my screen and the printer refuses to start.
      I wanted to carry out the manipulation following the change of my print head; I had seen on another forum that I needed to unplug the power while holding the power button down (for a reset), but since then, I have no way to turn it back on.
      I will continue to try some manipulations.
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      1. jmarion3 Posted messages 49487 Registration date   Status Contributor Last intervention   5 508 > Jack59162 Posted messages 3 Status Member
         
        If nothing lights up on the dashboard, it might be a disconnected wire or something else when changing the print head... a blown fuse if there is one?
        Have you tried changing the power outlet for the printer?
        Have you tried unplugging the printer's power supply for X minutes and then plugging it back in?
        I'll check on my end if I find anything new... but it's a bit difficult without being in front of the machine...
        See you!
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