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How to format the HP Compaq 6710b?

Axelou65 Posted messages 38 Status Member -  
 boc -
Hello,

We have an HP Compaq 6710b laptop that we no longer need since we bought a new one with Windows 11, and I would like to know how to format the old PC to zero so I can give/sell it.

If possible, please send me your answers to this question!

Here is an image of the PC attached:

3 answers

  2.
    Axelou65 Posted messages 38 Status Member
     

    If I can't format my old PC, can I at least delete my unique user account? :-/

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    1. boc
       

      Hello

      HP has performed a factory reset specifically for the sale of the PC, there will be no files left regarding the current user whether they are alone or there are 10 of them.

      After the factory reset, there will be a brand new user account that has never been used before.

      HP has stated it clearly here:

      https://support.hp.com/en-us/document/ish_3246494-3161825-16

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  3. Franstrad Posted messages 212 Status Member 12
     
    Hello,
    Right-click on the (or the) disk to format:
    -1
    1. jfmimi Posted messages 13734 Registration date   Status Contributor Last intervention   1 929
       
      Hello
      you cannot format the system drive "C" from Windows, it's a security measure from Windows
      plus you shouldn't format it because it deletes everything, the drive will be blank
      it needs to be restored to factory settings
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      1. brucine Posted messages 24845 Registration date   Status Member Last intervention   4 169 > jfmimi Posted messages 13734 Registration date   Status Contributor Last intervention  
         

        Hello,

        As mentioned a few days ago, the easiest way to restore an HP PC to factory settings if the recovery partition has not been deleted is to restart and press F11.

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