Cannot scan Canon Pixma TS5350
Solved
LB2
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Panth33ra Posted messages 23181 Registration date Status Member Last intervention -
Panth33ra Posted messages 23181 Registration date Status Member Last intervention -
Hello, I have a problem with my Canon Pixma TS5350 printer.
Since I've had it, every time I want to print, the message "printer offline" appears on my computer, but the problem gets resolved each time and it prints without any issue.
However, now I can't scan; I have the Scanner application on my computer and it can't find my scanner even though the printer is connected to the computer.
Thank you for your help please...
Since I've had it, every time I want to print, the message "printer offline" appears on my computer, but the problem gets resolved each time and it prints without any issue.
However, now I can't scan; I have the Scanner application on my computer and it can't find my scanner even though the printer is connected to the computer.
Thank you for your help please...
1 answer
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Hello,
Install/ reinstall the driver... https://www.canon.fr/support/consumer_products/products/fax__multifunctionals/inkjet/pixma_ts_series/pixma-ts5350.html?type=drivers&language=&os=windows+10+%2864-bit TS5300 series MP Drivers v.1.04 (Windows)
