DNS security issue with Google Chrome browser

Question

Hello,

I can't enable a secure DNS; here's the message in my browser settings under privacy and security: This setting is disabled on managed browsers.

I have the latest version and resetting it doesn't change anything. I'm on Windows 7, and I have another PC with Windows 7 where it works. I find that

The DNS servers from ISPs are not always the fastest or most reliable, and I've personally noticed that secure DNS are faster.

Would the solution be to reinstall Google Chrome, but I don't want to lose my bookmarks, MP, and extensions? I have 2 other PCs where it works!

I look forward to solutions and thank you for your help as soon as possible.

See you soon

[Automatic configuration to complete]
Windows 7
Chrome 97.0.4692.71

pistouri · Answer

Hello,

The antivirus or a security suite may trigger the message ''This setting is disabled on managed browsers''.

Avast for example.
Disable QUIC/HTTP3 scanning.

Before for example uninstalling with Revo (or resetting Google Chrome which you have already done).

Make a backup with ==► Hekasoft Backup & Restore

Or also:

==► Export Chrome bookmarks
See if importing them into another browser or using synchronization with your smartphone for example.

==► Export saved passwords in Chrome

==► Backup a Chrome extension

==► Backup a user profile under Google Chrome

==► Create multiple Chrome profiles for the same user

If the problem persists post the reports FRST

@+
--
pistouri

michoubidou · Answer

Hello,
I use the same antivirus on another PC and it didn't pose a problem to choose secure DNS in Google Chrome.
Will uninstalling the browser possibly solve the issue? Maybe others on the forum have had the same problem.
Looking forward to your response.
Have a great day.

pistouri · Answer

Hello,

Back up Google Chrome and uninstall it with Revo.
Do the advanced scan with Revo, check all the boxes and delete the registry keys.
Restart the PC to remove the remaining registry keys.

Or with this software
Create a restore point beforehand as a precaution.

Install Google Chrome according to your operating system, 32 or 64 bits.

Launch Google Chrome and check if you can change the secure DNS or if you receive the message ''This setting is disabled on managed browsers''.

What antivirus do you have on Windows 7?

See you soon.

michoubidou · Answer

Hello, I'm doing this this week. I have antivirus: Kaspersky Security Cloud free version which uses much less resources than Avast. Thank you again for the help; I'll reply as soon as possible.

pistouri · Answer

Kaspersky Security Cloud  See the network settings Firewall. Check if you see Google Chrome and if it is allowed or not.  Try reinstalling Google Chrome by temporarily disabling Kaspersky Security Cloud so that it doesn't create any security policies or install an extension. Then reactivate your antivirus.  @+  -- pistouri

michoubidou · Answer

Hello,
I have followed all the requested procedures and still without results.
It’s quite strange that we can't activate this secure DNS when
I have 2 other PCs, Windows 7 + Windows 10.
But let's not despair, contributors will surely try to resolve this recurring issue.
Thank you and see you soon.

DNS security issue with Google Chrome browser

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