Gigaset AS690H - Configuration de la "Fonction conférence"

ratfs Posted messages 14 Status Member -  
 Ratus -
Hello,

Gigaset AS690H - "Conference function" setup

My configuration: Base and its handset + two satellite handsets.

During an incoming call, it was possible for another handset to take the call by pressing its green "Line pickup" button. The first handset that answered could then either hang up or stay in the conference. Now, the message "Impossible" appears on the handset trying to pick up the line. This conference feature between the handsets has disappeared. I can't explicitly find this function in the handsets' menu settings.

Can anyone guide me?
Thank you in advance.

2 answers

  1. baladur13 Posted messages 47411 Registration date   Status Moderator Last intervention   14 414
     
    Hello,
    Internal communication needs to be activated.
    See the manual on page 17, paragraph: "Participation in external communication."
    The manual: https://gse.gigaset.com/fileadmin/gigaset/images/CustomerCare/Manuals/A6xx/A690-A690A_AE690-AE690AAS690-AS690A/A31008-M2816-N101-1-7719_fr_BE_CH_FR.pdf
    It's very difficult to catch a black cat in a dark room.
    Especially when it's not there...
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  2. Ratus
     
    Thank you Baladur13,
    I will implement the procedure and keep you informed as soon as possible because
    I am intervening for a friend and I need to travel.
    Best regards
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