GPU not used by certain software and games

Solved
Julie_kathy Posted messages 10 Status Member -  
Julie_kathy Posted messages 10 Status Member -
Hello,

I currently have a big issue, my GPU is not being used for certain games, notably Cyberpunk 2077. I want to clarify that the game is not cracked or anything; I bought the game (on GOG). However, in other games (Red Dead 2, Battlefield 2042, etc.), I have no issues and my GPU is being utilized well. I uninstalled the game thinking there was a corrupted file causing this problem. Previously, I played it with the PC and the graphics card was being used properly. But after reinstalling, I still have the same issue. I have no mods installed. I checked for updates for Windows, drivers, and the game, and everything is up to date.

My configuration:
GTX 1060 6GB
32GB of RAM
i7-6700

4 answers

Julie_kathy Posted messages 10 Status Member 1
 
Good evening, I found the solution.
I had to reset the PC to factory settings.
I think this problem was due to a Windows update that didn't go well.
Because this issue appeared after an update of a simple driver.
At first, I had updated all my drivers to the latest version 1.
But the problem was still there. I also removed my software and applications and it was still present.
Only clearing the Windows updates via the factory reset fixed my problem.
And after the updates were installed, there were no issues; my GPU is now being used properly when needed.
1
T3chN0g3n Posted messages 69 Registration date   Status Member Last intervention   1 217
 
Hello,

You can already try to force the use of the GPU via the Nvidia panel (see the last part here: https://support.nvidia.eu/hc/fr/articles/201072671-Comment-puis-je-personnaliser-les-profils-et-les-param%C3%A8tres-Optimus-)

Edit: Is it a laptop or a desktop?

Best regards.
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Julie_kathy Posted messages 10 Status Member 1
 
I have already tried to force the use of the Nvidia graphics card but nothing works. Only the processor is being used in games.
This is a desktop PC.
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epango Posted messages 37195 Registration date   Status Member Last intervention   Ambassadeur 4 270
 
I'm having a hard time keeping up with you. Apparently, it's a desktop PC. In principle, the IGP of your CPU is disabled and your monitor is connected to the GPU and not to the motherboard. Therefore, your PC can only use your GPU.

--
Mislabeling things adds to the misery of the world (Albert Camus)
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Julie_kathy Posted messages 10 Status Member 1
 
Yes, my main screen is connected to my graphics card and my secondary screen is connected to my motherboard.
I have already tried unplugging my secondary screen to see the result but I still have the same problem.
I have reinstalled my drivers and nothing has been resolved.
I don't understand why I have this problem mainly with this game because on demanding games my GPU is being used well.
Yet at first, I had no problem with this game.
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epango Posted messages 37195 Registration date   Status Member Last intervention   Ambassadeur 4 270
 
So you are using 2 screens, one connected to the GPU and the other to the motherboard. This would mean you went into the BIOS to reactivate the IGP. When you think that the IGP is being used, on which screen do the games display?

--
To misname things is to add to the unhappiness of the world (Albert Camus)
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Julie_kathy Posted messages 10 Status Member 1
 
My games are displayed on my main screen, which is connected to the graphics card.
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epango Posted messages 37195 Registration date   Status Member Last intervention   4 270 > Julie_kathy Posted messages 10 Status Member
 
If you play on the screen connected to the GPU, it is necessarily this one that is used at all times and not the IGP. You can go into the BIOS to disable the IGP. If you want to use 2 screens, you can connect the second one to another output of your GPU.
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Julie_kathy Posted messages 10 Status Member 1 > epango Posted messages 37195 Registration date   Status Member Last intervention  
 
The problem is that the IGP is not used on Cyberpunk, it's only the processor. I had already disabled it.
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epango Posted messages 37195 Registration date   Status Member Last intervention   4 270 > Julie_kathy Posted messages 10 Status Member
 
I think you are mixing things up a bit. The IGP (Integrated Graphics Processor) is the graphics processor integrated into the CPU. If it is disabled, the secondary screen connected to the motherboard that uses the IGP would not display anything. If you are using a screen connected to the motherboard, it means the IGP is active.
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