Logitech Keyboard: Serial Number
Maaanon
-
Maaanon -
Maaanon -
Hello, after several searches, unfortunately, I can't find an answer to my question.
So, I received a K380 keyboard from Logitech for my tablet at Christmas, the problem being that it's a "for Mac" model.
I can use it on Windows since it’s Bluetooth, but the keyboard layout on Mac is not the same as that of Windows/Android, which means the keys do not correspond to the characters typed.
Of course, it’s too late to exchange the product (delivered early November).
I contacted the seller, who sent me an automatic message saying they couldn’t do anything.
However, I noticed that the serial number of the keyboard and the box are not identical.
Do you know if I can invoke the legal warranty of conformity? By saying that the product is non-compliant since the serial numbers do not match?
Thank you for reading.
So, I received a K380 keyboard from Logitech for my tablet at Christmas, the problem being that it's a "for Mac" model.
I can use it on Windows since it’s Bluetooth, but the keyboard layout on Mac is not the same as that of Windows/Android, which means the keys do not correspond to the characters typed.
Of course, it’s too late to exchange the product (delivered early November).
I contacted the seller, who sent me an automatic message saying they couldn’t do anything.
However, I noticed that the serial number of the keyboard and the box are not identical.
Do you know if I can invoke the legal warranty of conformity? By saying that the product is non-compliant since the serial numbers do not match?
Thank you for reading.
4 answers
hi
personally, I had the same case in a computer store, and I went back to the store with the equipment and receipt
the salesperson exchanged it for me without complaining
I think you should not hesitate to take advantage of the loophole you found
good luck
@+
--
the radiation level is higher at the unemployment office than at Chernobyl
personally, I had the same case in a computer store, and I went back to the store with the equipment and receipt
the salesperson exchanged it for me without complaining
I think you should not hesitate to take advantage of the loophole you found
good luck
@+
--
the radiation level is higher at the unemployment office than at Chernobyl
Maaanon
Thank you, I'll try anyway, I think it's my last resort... :)
Panth33ra
Posted messages
23111
Registration date
Status
Member
Last intervention
2 361
>
Maaanon
Keep us updated on your results!
Maaanon
No problem!
