Eko Active and Smart Showroom Watch

Jack732 -  
 Lautiste -
Hello,
I bought two Eko watches (active and smart) for my daughter and myself for Christmas on showroom.com.
The watches disconnect even when next to the phone, there is no way to receive SMS notifications, and the watches drain their batteries at a shocking rate (even though they claim to last for several days on a charge).
The dial on mine isn't even centered.
With their TV ads, I thought this site was reliable and sold quality products, and that there was proper customer service.
I already regret this purchase of over 180€.
I will have to buy a watch for my daughter, but showroom.com is over for me.

4 answers

  1. MPMP10 Posted messages 47354 Registration date   Status Member Last intervention   18 968
     
    Hello,
    Nothing new really...
    https://forums.commentcamarche.net/forum/s/showroom

    For next time...
    A little advice before making a purchase online: use your search engine to look up the selling site in question before pulling out your credit card.
    You can also come and ask the question here on CCM before making a purchase online.

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  2. Jack732
     
    Hello,
    Yes, I will do it, no doubt about it!!
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    1. MPMP10 Posted messages 47354 Registration date   Status Member Last intervention   18 968
       
      OK,
      A simple rule on the web: think before you click, but unfortunately most people do the opposite.
      Happy holidays.
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  3. Mag
     
    hello
    exactly the same for me...
    completely disappointed
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  4. Lautiste
     
    Anyway, thank you; I was going to make the same mistake looking for reviews on Eko watches, and I came across you and others who only have bad things to say, so thank you again.
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