90D error overheating on Omen 15 laptop

olibao Posted messages 2 Status Member -  
Didoul33 Posted messages 244 Registration date   Status Member Last intervention   -
Hello, I have a real problem with my HP Omen 15-ax244nf laptop with GTX 1050 2mb and i5 7300 CPU.

I bought this laptop used and I wanted to reset the laptop; at that moment, everything was going perfectly fine.

I removed Windows and performed a factory reset by reinstalling the internal backup, and that's when the problems started:

Since then the GTX 1050 is no longer recognized by Windows and doesn't even appear in the Device Manager. At the same time, the GPU fans are always on. The only remaining display is the Intel 630 integrated graphics.

When I boot it up, a 90D error (thermal shutdown) appears, especially since the CPU temperature is always below 30°C.

I’ve tried a lot but can’t resolve the issue. In the meantime I did the following:

- Replaced both fans, updated to the latest BIOS, updated all components with the latest drivers, cleaned the board, browsed the BIOS to find a chipset option where I could potentially switch from one display to another, with no luck...

I hope you can give me a hand with this situation.

1 answer

  1. Didoul33 Posted messages 244 Registration date   Status Member Last intervention   33
     
    Hello,

    Try installing your GPU driver manually so that it is recognized. If not, try a second clean installation of Windows with a fresh ISO.

    There is simply a driver issue.
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    1. olibao Posted messages 2 Status Member
       
      Hello, thanks for your reply. What do you mean by "installing in solid/firm"?
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      1. Didoul33 Posted messages 244 Registration date   Status Member Last intervention   33 > olibao Posted messages 2 Status Member
         
        Do everything manually, download your driver from NVIDIA, and perform a custom installation.
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